The effect of modernization on tax administration system to tax compliance of individual taxpayer in KPP Pratama Medan Timur

Berliana, Evelyn Yoan (2018) The effect of modernization on tax administration system to tax compliance of individual taxpayer in KPP Pratama Medan Timur. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

As time goes by, the Directorate General of Taxation felt the need to develop and enhance the organizational structure, the establishment of the office, and the application of modern systems. Modernization is further characterized by the application of new information technologies in taxation services in the form of online payment, e-SPT, e-filing, e-registration, and information systems. The purpose of this research is to know the effect of modernization on tax administration system which includes organizational structure, business process and information technology and communication, improvement to compliance of individual taxpayers in KPP Pratama Medan Timur. The method of this research used quantitative research using questionnaires and was distributed to 100 individual taxpayers. The results showed that the modernization of the tax administration system had a positive influence of compliance individual taxpayers. Leader of KPP Pratama Medan Timur should improve the excellent service to the taxpayer, so that it will be a positive impact on the improvement of taxpayer compliance.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Berliana, Evelyn YoanNIM1401010108UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorHantono, HantonoNIDN0127087802hantono1978@gmail.com
Uncontrolled Keywords: modernization on tax administration; compliance
Subjects: H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: University Subject > Current > Faculty/School - UPH Medan > Business School > Accounting
Current > Faculty/School - UPH Medan > Business School > Accounting
Depositing User: yousi saragih
Date Deposited: 05 Mar 2021 07:42
Last Modified: 20 Jan 2022 09:12
URI: http://repository.uph.edu/id/eprint/11650

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