Natalie, Airin (2018) Pemaknaan kaum milenial pengguna Instragram mengenai starbucks yang menimbulkan digital labor. Masters thesis, Universitas Pelita Harapan.
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Abstract
The development of social media go hand in hand with the development of
information and communication technology. Instagram is one of them. The
development of digital communication on Instagram have an effect on function and
role shifting of social media. The millennial who using Instagram have a special
meaning about Starbucks product. The shifting of meaning that happen on social
media that generate digital labor for millennial who use instagram. Starbucks
Indonesia opened the first store on 2002. Since then, Starbucks is having a loyal fans
of their product and also Starbucks have been succeed to compete the other brand
competitor. On 2009 Starbucks enter the digital world and begin to enter social media
on the next year. Starbucks and social media be a good partner. The energy of this
product spread rapidly on Millennial instagram user are focus of this research. This
study uses qualitative approach with phenomenological tradition. Data collection is
carried out through interviews and observation. Literature study and documentation
are used as secondary data. Interview was conducted with five informants. The result
of this research show us, that the background of uploading Starbucks product on
Instagram is base on how millennial see the meaning of social class and how to
involving in this new trend of digital world. This research is also reveal the
background of why they consume Starbucks and what the meaning of Starbucks
photo on their Instagram. Moreover, the shifting meaning of Starbucks brand go
hand to hand with the high intensity of uploading activities of Starbucks picture in
instagram. Digital labor is voluntary happen on Instagram Millennial user. / Perkembangan media sosial berjalan beriringan dengan perkembangan teknologi
komunikasi dan informasi. Instagram merupakan salah satunya. Perkembangan
komunikasi digital pada instagram berpengaruh pada pergeseran peran dan fungsi
media sosial. Kaum millennial pengguna instagram memiliki makna khusus akan
sebuah produk brand Starbucks. Pergeseran makna yang terjadi membuat munculnya
digital labor di kalangan kaum millennial pengguna instagram. Starbucks masuk ke
Indonesia dengan membuka gerai pertama pada tahun 2002. Sejak saat itu, Starbucks
telah memiliki penggemar dan sukses bersaing dengan brand sekelasnya. Starbucks
memasuki dunia digital pada tahun 2009 dan mulai memasuki media sosial di tahun
berikutnya. Starbucks dan media sosial menjadi partner kolaborasi yang baik. Animo
kaum millennial masyarakat Indonesia terhadap Starbucks dan Instagram sangatlah
besar, sehingga peneliti melakukan penelitian atas fenomena ini. Penelitian ini
menggunakan pendekatan kualitatif tradisi fenomenologi. Pengumpulan data primer
dilakukan dengan wawancara dan observasi. Selain itu data sekunder diperoleh dari
studi kepustakaan dan dokumentasi. Wawancara dilakukan dengan lima informan.
Hasil penelitian menunjukkan bahwa latar belakang mengunggah brand Starbucks
kedalam Instagram didasari oleh unsur pemaknaan identitas atas kelas sosial individu
dan bentuk mengikuti tren yang berkembang. Penelitian ini juga mengungkapkan
latar belakang mereka mengkonsumsi produk Starbucks dan apa makna unggahan
dari produk Starbucks. Selain itu, pemaknaan akan brand Starbucks mulai berubah
seiring dengan semakin tinggi intensitas mereka mengkonsumsi dan mengunggahnya.
Perubahan makna unggahan ini menimbulkan Digital labor, yang terjadi secara
sukarela di kalangan kaum Millennial.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Natalie, Airin NIM00000019008 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Armando, Ade NIDN0024096104 UNSPECIFIED |
Additional Information: | T 89-15 NAT p |
Uncontrolled Keywords: | meaning ; Instagram ; Starbucks ; Millennial ; Digital Labor |
Subjects: | H Social Sciences > HM Sociology > HM 1201-1216 Communication |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Master of Communication Science Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Master of Communication Science |
Depositing User: | Users 15 not found. |
Date Deposited: | 14 Mar 2019 03:12 |
Last Modified: | 28 Sep 2021 07:17 |
URI: | http://repository.uph.edu/id/eprint/2677 |