Penilaian diri perawat terhadap pelaksanaan komunikasi terapeutik di satu rumah sakit swasta Indonesia bagian barat = self-assessment of nurses on the implementation of therapeutic communication in one private hospital of the western part of Indonesia

Lestari, Herni Krisnawati A. and Kaunang, Jesicha R. (2018) Penilaian diri perawat terhadap pelaksanaan komunikasi terapeutik di satu rumah sakit swasta Indonesia bagian barat = self-assessment of nurses on the implementation of therapeutic communication in one private hospital of the western part of Indonesia. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Rumah sakit adalah suatu institusi yang menyelenggarakan pelayanan kesehatan yang terdiri dari pelayanan rawat inap, rawat jalan dan gawat darurat. Dalam pelaksanaannya, perawat merupakan bagian penting dari rumah sakit karena menjadi pemberi pelayanan khususnya asuhan keperawatan. Dalam praktek pemberian asuhan keperawatan, teknik komunikasi terapeutik menjadi komponen yang penting. Dari observasi yang dilakukan oleh peneliti, ditemukan masih ada perawat yang belum menerapkan komunikasi terapeutik sesuai dengan SOP yang berlaku dilihat dari cara bicara yang ketus, perawat yang nampak menghindar, dan sikap tubuh perawat yang nampak menolak klien. Tujuan penelitian untuk mengidentifikasi penilaian diri perawat terhadap pelaksanaan komunikasi terapeutik di department rawat inap. Desain penelitian deskriptif kuantitatif melalui pengisian kuisioner pada 32 perawat yang diambil secara purposive sampling pada bulan Juni-Juli 2018. Instrumen yang digunakan adalah kuisioner pelaksanaan komunikasi terapeutik yang dikembangkan dari Standar Operasional Prosedur (SOP) Komunikasi Terapeutik dengan nilai validitas alpha > 0,6 dan nilai reliabilitas 10 kriteria bernilai > 0,514 sedangkan 13 kriteria memiliki nilai < 0,514, namun tetap digunakan karena merupakan satu kesatuan proses komunikasi. Hasil penelitian secara keseluruhan pelaksanaan komunikasi terapeutik sudah baik, dengan 25 responden (78,1%) melakukan secara lengkap dan 7 responden (21,9%) melakukan kurang lengkap. Rekomendasi untuk peneliti selanjutnya diharapkan untuk dapat meneliti faktor-faktor yang memengaruhi pelaksanaan komunikasi terapeutik = A hospital is an institution that conducts health services comprise services inpatient, outpatient and emergency. In practice, nurses are an important part of the hospital for being givers services in particular care of nursing. In the practice of administering nursing care, therapeutic communication techniques became important components. From observations made by researchers, found there are still nursing that have yet to implement a therapeutic communication in accordance with SOP prevailing views of how to talk to a nurse who derisively appears evasive, and posture the nurse who appeared to reject client. Research objectives to self assessment by nurses in implementation of therapeutic communication of inpatient care. Descriptive quantitative research design through the filling of the questionnaire on 32 nurses taken in purposive sampling in June-July 2018. The instruments used are implementation of therapeutic communication questionnaire developed from the standard Operational Procedure (SOP) of therapeutic communication. The value of alpha in validity test > 0.6 and reliability value for 10 criteria > 0.514 whereas 13 criteria have value < 0,514, but still used because it is the one unified of communication process. The overall implementation of the research results for therapeutic communication already, with 25 respondents (78.1%) do a complete and 7 respondents (21.9%) do less complete. Recommendations for subsequent researchers are expected to be able to examine the factors that influence the implementation of therapeutic communication.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Lestari, Herni Krisnawati A.NIM00000017580UNSPECIFIED
Kaunang, Jesicha R.NIM00000017608UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorNatalia, SiskaNIDN0317128401UNSPECIFIED
Thesis advisorRumambi, Magda FiskeUNSPECIFIEDUNSPECIFIED
Uncontrolled Keywords: Perawat; Komunikasi Terapeutik; Rawat Inap; Nurse; Therapeutic Communication; Inpatient
Subjects: R Medicine > RT Nursing
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Nursing > Nursing
Current > Faculty/School - UPH Karawaci > Faculty of Nursing > Nursing
Depositing User: Users 13 not found.
Date Deposited: 10 Jun 2019 09:04
Last Modified: 12 Nov 2020 07:55
URI: http://repository.uph.edu/id/eprint/3270

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