Gambaran kepuasan pasien setelah diberikan edukasi pasien pulang di ruang rawat inap ipd i bpjs rumah sakit siloam bali = patient satisfaction description after provided education patients home in input room ipd i bpjs hospital siloam bali.

Septianie, Septianie (2018) Gambaran kepuasan pasien setelah diberikan edukasi pasien pulang di ruang rawat inap ipd i bpjs rumah sakit siloam bali = patient satisfaction description after provided education patients home in input room ipd i bpjs hospital siloam bali. Bachelor thesis, Universitas Pelita Harapan.

	Text (Title) Title.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (781kB)
	Text (Abstract) Abstract.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (312kB)
	Text (ToC) ToC.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (388kB)
	Text (Chapter1) Chapter1.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (385kB)
	Text (Chapter2) Chapter2.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (467kB)
	Text (Chapter3) Chapter3.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (463kB)
	Text (Chapter4) Chapter4.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (403kB)
	Text (Chapter5) Chapter5.pdf Restricted to Registered users only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (309kB)
	Text (Bibliography) Bibliography.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (380kB)
	Text (Appendices) Appendices.pdf Restricted to Repository staff only Available under License Creative Commons Attribution Non-commercial Share Alike. Download (536kB)
	Text (Publication-Agreement) Publication-Agreement.pdf Available under License Creative Commons Attribution Non-commercial Share Alike. Download (513kB)

Abstract

Background: Patient satisfaction is a level of patient feeling that arises as a result of health care performance, which it receives after the patient compares it to what is expected (Pohan, 2007). Back home health education services or home patient education is an integrated process consisting of phases that are aimed at providing continuous nursing care (Raden and Traft in Rosyidi, 2013). Objective: This study aims to analyze the picture of patient satisfaction after being given patient education back at IPD I inpatient room BPJS hospital Siloam Bali. Method: This research is using quantitative descriptive research method. Sampling technique with purposive sampling technique and got the number of research samples as much as 58 respondents in the inpatient room BPJS. Inclusion criteria were patients in a conscious state, Patient inpatient class BPJS, patients willing to be respondents and patients who planned to go home and have been given health education. The exclusion criteria of this study were patients who died prior to being given home patient education. Data analysis using univariate analysis. Result: The picture of patient satisfaction after giving the patient education back at IPD I inpatient room BPJS Hospital Siloam Bali more than 80% perception with satisfied category that is as much 48 people (82,75%), the remaining 10 people (17,24%) perceive the role of nurses in delivering home patient education in the less satisfied category / Latar belakang: Kepuasan pasien adalah suatu tingkat perasaan pasien yang timbul sebagai akibat dari kinerja layanan kesehatan, yang diperolehnya setelah pasien membandingkannya dengan apa yang diharapkannya (Pohan, 2007). Pelayanan pendidikan kesehatan pasien pulang atau edukasi pasien pulang merupakan proses terintegrasi yang terdiri dari fase yang di tujukan untuk memberikan asuhan keperawatan yang berkesinambungan (Raden dan Traft dalam Rosyidi, 2013). Tujuan: Penelitian ini bertujuan untuk menganalisis gambaran kepuasan pasien setelah diberikan edukasi pasien pulang di ruang rawat inap IPD I BPJS Rumah Sakit Siloam Bali. Metode: Penelitian ini adalah dengan menggunakan metode penelitian deskriptif kuantitatif. Teknik pengambilan sampel dengan teknik purposive sampling dan didapatkan jumlah sampel penelitian sebanyak 58 responden di ruang rawat inap BPJS. Kriteria inklusi yaitu pasien dalam keadaan sadar, Pasien ruang rawat inap kelas BPJS, pasien yang bersedia menjadi responden dan pasien yang direncanakan pulang serta sudah diberikan pendidikan kesehatan. Kriteria eksklusi penelitian ini adalah pasien yang meninggal sebelum diberikan edukasi pasien pulang. Analisis data menggunakan analisa univariat. Hasil: Gambaran kepuasan pasien setelah diberikan edukasi pasien pulang di ruang rawat inap IPD I BPJS Rumah Sakit Siloam Bali lebih dari 80% dipersepsikan dengan kategori puas yaitu sebanyak 48 orang (82,75%), sisanya 10 orang (17,24%) mempersepsikan peran perawat dalam memberikan edukasi pasien pulang dalam kategori kurang puas.

Actions (login required)

View Item