Gunawan, Hendrik (2015) Perbaikan kualitas pelayanan di Hotel Neo menggunakan integrasi model shostack dan model kano ke dalam house of quality. Bachelor thesis, Universitas Pelita Harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) | ||||||
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| Additional Information: | SK 33-11 GUN p | ||||||
| Subjects: | T Technology > T Technology (General) > T55.4-60.8 Industrial engineering. Management engineering | ||||||
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering |
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| Depositing User: | Mrs Linda Dwiastuti | ||||||
| Date Deposited: | 27 May 2021 03:10 | ||||||
| Last Modified: | 27 May 2021 03:10 | ||||||
| URI: | http://repository.uph.edu/id/eprint/36284 |
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