Integrasi servqual dan model kano ke dalam quality function deployment dalam upaya peningkatan kualitas layanan Jurusan Teknik Industri UPH

Tampi, Christopher A (2015) Integrasi servqual dan model kano ke dalam quality function deployment dalam upaya peningkatan kualitas layanan Jurusan Teknik Industri UPH. Bachelor thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Tampi, Christopher AUNSPECIFIEDUNSPECIFIED
Additional Information: SK 33-11 TAM i
Subjects: T Technology > T Technology (General) > T55.4-60.8 Industrial engineering. Management engineering
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering
Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering
Depositing User: Phillips Iman Heri Wahyudi
Date Deposited: 31 May 2021 02:36
Last Modified: 31 May 2021 02:36
URI: http://repository.uph.edu/id/eprint/36585

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