Influence of compensation and communication skill towards employee performance in Kyriad Muraya Hotel in Banda Aceh

Fernandez, Felix (2021) Influence of compensation and communication skill towards employee performance in Kyriad Muraya Hotel in Banda Aceh. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Hospitality industry is one of the most important thing for a country, which we can say that, it has a big impact for a country that develop its tourism, because it is increasing and developing the economy of a country. One of the cities in Indonesia that is developing its tourism is Banda Aceh. One of the most iconic hotel in Banda Aceh is Kyriad Muraya. The purpose of this research is to analyze the influence of compensation and communication skill towards the employee performance in Kyriad Muraya Hotel in Banda Aceh. This research is quantitative research and use correlation and descriptive as the method. The data are collected by spreading the questionnaire to 30 respondents using convenient sampling method and were analyzed using multiple linear regression method. The result of this research shows that compensation and communication skill have a positive relationship and significant impact towards the employee performance in Kyriad Muraya Hotel in Banda Aceh. Compensation partially has an influence towards Employee Performance in Kyriad Muraya Hotel in Banda Aceh. Communication Skill partially has an influence Employee Performance in Kyriad Muraya Hotel in Banda Aceh. Recommendation for the hotel, they need stimulate more they employee to perform better, so it will give more benefits to the hotel, such as income, popularity, and opportunities/Industri Perhotelan menjadi salah satu bagian terpenting bagi suatu negara, dimana bisa dikatakan, industri ini memiliki dampak yang besar bagi suatu negara dalam mengembangkan sisi pariwisatanya, karena dapat meningkatkan dan mengembangkan keadaan ekonomi negara tersebut. Salah satu kota di Indonesia yang sedang mengembangkan pariwisatanya adalah Banda Aceh. Salah satu hotel di Banda Aceh yang sangat ikonik adalah Kyriad Muraya. Tujuan dari penelitian ini adalah untuk menganalisis adanya pengaruh dari kompensasi dan skill berkomunikasi terhadap kinerja karyawan di hotel Kyriad Muraya di Banda Aceh. Tipe penelitian ini adalah kuantitatif dengan metode korelasi dan deskriptif. Data dikumpulkan dengan cara membagikan kuesioner kepada 30 responden menggunakan metode sample convenient dan dianalisa menggunakan metode regresi linear berganda. Hasil dari penelitian ini menunjukkan bahwa kompensasi dan skill berkomunikasi memiliki hubungan yang positif dan dampak yang signifikan terhadap kinerja karyawan di hotel Kyriad Muraya di Banda Aceh. Kompensasi secara parsial berpengaruh terhadap kinerja karyawan di hotel Kyriad Muraya di Banda Aceh. Skill berkomunikasi secara parsial berpengaruh terhadap kinerja karyawan di hotel Kyriad Muraya di Banda Aceh. Rekomendasi untuk hotel, lebih menstimulasi kinerja karyawannya, sehingga mereka dapat bekerja lebih baik, yang dimana akan memberikan banyak keuntungan kepada hotel, seperti, pendapatan, popularitas dan peluang.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Fernandez, FelixNIM03013170079ff70079@student.uph.edu
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorAugustinus, Daniel CassaNIDN0410088403daniel.augustinus@uph.edu
Uncontrolled Keywords: compensation; communication skill; employee performance; Kyriad Muraya
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Medan > Business School > Management
Current > Faculty/School - UPH Medan > Business School > Management
Depositing User: Users 23274 not found.
Date Deposited: 03 Mar 2022 03:32
Last Modified: 28 Mar 2022 12:19
URI: http://repository.uph.edu/id/eprint/46963

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