Pengaruh teacher emotional labor dan teacher work engagement terhadap teacher performance dengan mediasi teacher commitment di SMP Strada Cabang Jakarta Pusat-Barat-Selatan = The Effect of teacher emotional labor and teacher work engagement on teacher performance with teacher commitment as a meditation in SMP Strada JPBS BRANCH

Yulianingsih, Dwi Astuti (2022) Pengaruh teacher emotional labor dan teacher work engagement terhadap teacher performance dengan mediasi teacher commitment di SMP Strada Cabang Jakarta Pusat-Barat-Selatan = The Effect of teacher emotional labor and teacher work engagement on teacher performance with teacher commitment as a meditation in SMP Strada JPBS BRANCH. Masters thesis, Universitas Pelita Harapan.

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Abstract

Sebagai ujung tombak pendidikan guru diharapkan untuk mampu melaksanakan proses pembelajaran yang sesuai dengan kebutuhan siswa. Selain melakukan tugas utama mengajar, guru juga mengerjakan tugas atau kegiatan lain dalam lingkungan sekolah. Tugas tersebut antara lain mengerjakan administrasi sekolah, administrasi pembelajaran serta melaksanakan bimbingan dan layanan pada siswa. Ini semua terangkum dalam kinerja guru. Dalam upaya meningkatkan teacher performance banyak faktor yang mempengaruhinya, diantaranya adalah teacher emotional labor, teacher work engagement dan teacher commitment. Penelitian ini bertujuan untuk mengetahui pengaruh teacher emotional labor, teacher work engagement, dan teacher commitment terhadap teacher performance. Subjek penelitian adalah 71 guru yang mengajar di sekolah SMP Strada Cabang JPBS. Desain penelitian ini adalah analisis jalur dengan pendekatan kuantitatif. Hasil penelitian ini menunjukkan bahwa teacher emotional labor mempengaruhi teacher performance secara positif, teacher work engagement mempengaruhi teacher performance secara positif, dan teacher commitment mempengaruhi teacher performance secara positif pula. Ditunjukkan pula bahwa teacher commitment memediasi pengaruh positif teacher emotional labor terhadap teacher performance. Teacher commitment memediasi pengaruh positif teacherAs the spearhead of education, teachers are expected to be able to carry out the learning process in accordance with the student’s needs. In addition to carrying out their main task of teaching, teachers also doing other tasks or activities at school. These include working as school administration, learning administration also serving and guiding the students. These all are summarized in teacher performance. There are many factors influence teacher performance, including teacher emotional labor, teacher work engagement and teacher commitment to teacher performance. This study aims to determine the effect of teacher emotional labor, teacher work engagement, and teacher commitment on teacher performance. The subjects of the study were 71 teachers who teach at the Strada School of JPBS Branch . The design used in this research is path analysis with a quantitative approach. The results of this study indicate that teacher emotional labor, teacher work engagement, teacher commitmen affect teacher performance positively. The result of study also indicate teacher commitment mediate the positive influence of teacher emotional labor on teacher performance. Teacher commitment mediate the positive influence of teacher work engagement on teacher performance. work engagement terhadap teacher performance. /

Item Type: Thesis (Masters)
Creators:
CreatorsNIMEmail
Yulianingsih, Dwi AstutiNIM01669200055yuliedvan@gmail.com
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorKho, ArdiNIDN0308056002ardikho@gmail.com
Uncontrolled Keywords: teacher emotional labor ; teacher work engagement ; teacher commitment ; teacher performance
Subjects: L Education > LB Theory and practice of education > LB1028.3 Educational techology
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Education > Master of Educational Technology
Current > Faculty/School - UPH Karawaci > Faculty of Education > Master of Educational Technology
Depositing User: Users 26072 not found.
Date Deposited: 06 Sep 2022 01:37
Last Modified: 27 Sep 2023 08:09
URI: http://repository.uph.edu/id/eprint/50193

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