Pengaruh servant leadership terhadap kinerja karyawan melalui kepuasan kerja karyawan pada rsud bendan kota Pekalongan

Wahyudi, Johan (2013) Pengaruh servant leadership terhadap kinerja karyawan melalui kepuasan kerja karyawan pada rsud bendan kota Pekalongan. Masters thesis, Universtitas Pelita Harapan.

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Abstract

Kepemimpinan merupakan salah satu hal yang menarik untuk dibahas oleh organisasi khususnya instansi Rumah Sakit milik pemerintah, karena disisi lain, tekanan terhadap kinerja karyawan cukup tinggi pada era keterbukaan dan pelayanan publik yang sangat menjadi perhatian masyarakat. Diawal penelitian ini diduga, gaya kepemimpinan yang diaplikasikan mempunyai kecenderungan servant leadership dengan mengambil 13 responden, dan diduga jika untuk peningkatan kinerja karyawan bisa terjadi melalui pola kepemimpinan yang melayani melalui kepuasan kerja karyawan. Penelitian kuantitatif ini bertujuan untuk mengetahui pengaruh gaya kepemipinan yang melayani (servant leadership) terhadap kinerja karyawan, melalui kepuasan kerja di RSUD Bendan Kota Pekalongan. Penelitian ini menggunakan metode analisa klausal di mana peneliti memakai kuesioner sebagai alat pendukung pengumpulan data primer. Interpretasi dari data primer tersebut kemudian dianalisis dengan menggunakan analisa SEM (Structural Equation Model) Penelitian ini menghasilkan temuan bahwa servant leadership mempunyai pengaruh positif terhadap kepuasan kerja. Kepuasan Kerja Karyawan mempunyai pengaruh positif terhadap Kinerja Karyawan. Serta servant leadership mempunyai pengaruh positif terhadap kinerja karyawan. Hal ini dapat disampaikan, meskipun servant leadership mempunyai pengaruh yang signifikan terhadap kinerja karyawan, namun hal ini dapat terjadi jika didukung dengan kepuasan kerja karyawan dan dapat disimpulkan bahwa RSUD Bendan Kota Pekalongan, yang mempunyai gaya pemimpinan servant leadership cenderung mempengaruhi kinerja karyawan melalui kepuasan kerja secara positif / Leadership is one of the interesting things to be discussed by the organization especially government agencies Hospital, on the other hand, the pressure on the employees performance is high in an era of openness and public services as good governance become public issue. Earlier this alleged research, leadership styles have a tendency to apply servant leadership by taking the 13 respondents, and thought if for employee performance improvement can occur through a pattern of servant leadership through employee satisfaction. This quantitative study aimed to determine the effect of servant leadership on employee performance, through job satisfaction in Bendan general hospitals in Pekalongan. This study uses analysis of the clause in which the researchers used a questionnaire as a tool to support the collection of primary data. Interpretation of the primary data is then analyzed using SEM analysis (Structural Equation Model). This research resulted found that servant leadership has a positive effect on job satisfaction. Employee satisfaction has a positive effect on employee performance. As well as servant leadership has a positive effect on employee performance. This could be delivered, though servant leadership has a significant influence on employee performance, but this is the case, if it is supported by employee job satisfaction. It can be concluded that Bendan general hospitals Pekalongan have the leadership style of servant leadership has tended to affect the performance of employees through job satisfaction positively

Item Type: Thesis (Masters)
Creators:
CreatorsNIMEmail
Wahyudi, JohanNIM90120110016UNSPECIFIED
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorIswanto, BudiUNSPECIFIEDUNSPECIFIED
Thesis advisorEllitan, LenaUNSPECIFIEDUNSPECIFIED
Uncontrolled Keywords: servant leadership; kepuasan kerja karyawan; kinerja karyawan; servant leadership; job satisfaction; employee performance
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Surabaya > Business School > Master of Management
Current > Faculty/School - UPH Surabaya > Business School > Master of Management
Depositing User: Rafael Rudy
Date Deposited: 09 Nov 2022 08:48
Last Modified: 09 Nov 2022 08:48
URI: http://repository.uph.edu/id/eprint/51045

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