Pengaruh kualitas produk dan suasana restoran terhadap loyalitas konsumen pada cafe dan restoran local pantry di Kota Pekanbaru

Angelia, Sylvi and Dharma Karya, Jocelyn (2023) Pengaruh kualitas produk dan suasana restoran terhadap loyalitas konsumen pada cafe dan restoran local pantry di Kota Pekanbaru. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Tujuan diadakannya seminar hasil ini agar membantu penulis dalam mempresentasikan hasil penelitian yang telah dilakukan oleh penulis kepada reviewer dengan menjelaskan bagaimana hasil tersebut dapat didapatkan dalam melakukan penelitian tersebut. Seminar hasil juga membantu penulis untuk mendapatkan saran maupun rekomendasi dari para reviewer untuk menjadikan hasil penelitian ini menjadi penelitian yang baik. Metode yang digunakan oleh penulis merupakan metode survey yang dimana penelitian ini menggunakan kuesioner dengan program google form. Kuesioner tersebut akan disebar- luaskan melalui google form yang terdapat butir-butir pertanyaan yang telah disesuaikan dengan kondisi dari Local Pantry itu sendiri. Kuesioner yang dibagikan oleh penulis berisikan 18 pertanyaan yang dibagi dalam 3 bagian. Hasil dari seminar hasil yang didapatkan oleh penulis adalah berbagai saran yang diberikan oleh reviewer kepada penulis untuk lebih melengkapi yang kurang dalam penelitian tersebut. Beberapa rekomendasi yang diberikan oleh reviewer yang dimana penulis harus lebih lagi menjelaskan lebih baik dalam abstrak terkait hasil, memperbaiki beberapa tulisan yang masih salah, memperbaiki bahasa yang salah, menggunakan kalimat yang bener dalam penulisan bahasa asing./ The purpose of holding this results seminar is to assist the authors in presenting the results of the research that has been conducted by the authors to the reviewers by explaining how these results can be obtained in conducting the research. The results seminar also helps the writer to get suggestions and recommendations from the reviewers to make the results of this research a good study. The method used by the author is a survey method in which this research uses a questionnaire with the Google form program. The questionnaire will be distributed via the Google form which contains questions that have been adapted to the conditions of the Local Pantry itself. The questionnaire distributed by the author contains 18 questions which are divided into 3 parts. The results of the seminar the results obtained by the authors are various suggestions given by the reviewers to the authors to further complement what is lacking in the research. Several recommendations were given by the reviewers where the writer had to explain better in the abstract regarding the results, correct some writings that were still wrong, correct the wrong language, use the correct sentences in writing a foreign language.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Angelia, Sylvi01541190131zhuang.sylvi@gmail.com
Dharma Karya, Jocelyn01541190150jocelyn.dharmakarya22@gmail.com
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorThen, Julita0318079205julita.then@uph.edu
Uncontrolled Keywords: layanan makanan dan minuman; kualitas produk; suasana restoran; loyalitas konsumen
Subjects: T Technology > TX Home economics > TX 901-953 Hospitality Industry
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Hotel Management
Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Hotel Management
Depositing User: Sylvi Angelia
Date Deposited: 31 Jan 2023 03:27
Last Modified: 24 Feb 2023 06:08
URI: http://repository.uph.edu/id/eprint/53424

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