Pengembangan sistem informasi persediaan, penjualan, keuangan, dan program loyalitas pelanggan pada Toko Sinar Terang

Gennady, Erick (2022) Pengembangan sistem informasi persediaan, penjualan, keuangan, dan program loyalitas pelanggan pada Toko Sinar Terang. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Perkembangan teknologi memberikan dampak positif bagi UMKM. Salah satunya adalah penerapan teknologi pada UMKM untuk mempermudah pemilik usaha. Sinar Terang merupakan salah satu UMKM yang menjual barang-barang perabot rumah tangga dengan harga yang terjangkau dan kualitas unggul. Terdapat masalah-masalah yang sering dijumpai oleh pemilik usaha yaitu, kesalahan pencatatan keuangan, transaksi jual beli, persediaan produk, dan inkonsistensi data antar kedua cabang Sinar Terang. Berdasarkan permasalahan tersebut, sistem informasi untuk mencatat persediaan, penjualan, dan keuangan dibutuhkan oleh Sinar Terang. Selain itu, program loyalitas pelanggan berupa poin-poin diskon yang didapatkan dari QR Code pada struk belanja juga dibutuhkan untuk menjaga dan meningkatkan relasi yang baik dengan pelanggan Sinar Terang. Sistem Informasi Sinar Terang dikembangkan dengan metodologi Rapid Application Development menggunakan metode prototyping. Pemodelan yang digunakan untuk merancang sistem adalah UML yang mencakup class diagram, use case, dan activity diagram. Pengembangan sistem menggunakan bahasa pemrograman PHP dengan framework CodeIgniter 4 dan PostgreSQL untuk Database Management System (DBMS). Hasil daripada tugas akhir ini berupa sistem informasi persediaan, penjualan, keuangan, dan program loyalitas pelanggan yang dapat memberikan informasi statistik status secara akurat dan memberikan laporan persediaan yang telah terintegrasi untuk membantu pemilik usaha dalam mengambil keputusan. Penerapan program loyalitas juga diharapkan dapat menjaga dan meningkatkan relasi baik dengan pelanggan./The advancement of technology brings positive impacts on Micro, Small, and Medium Enterprises (MSME). One of the positive impact is that technology facilitates MSME’s owners to do business. Sinar Terang is an MSME that sells household products with affordable prices and good qualities. Problems that are found frequently by Sinar Terang’s owners are wrong finance, transaction, stock count, and data inconsistency between two outlets. Based on those problems, information system that includes stocking, sales, and finance recordings is needed. Apart from that, a customer’s loyalty program in the form of discount points that are obtainable through QR Code on order bills, is also implemented by Sinar Terang with the purpose of maintaining and improving good relations between Sinar Terang and its customers. Sinar Terang’s Information System is developed with Rapid Application Development methodology using prototyping method. UML is used to model the design of the system that includes class diagram, use case, and activity diagram. This information system is developed using PHP programming language with CodeIgniter 4 framework and PostgreSQL as the Database Management System (DBMS). The result of this final project is a stocking, sales, finance, and customer’s loyalty program information system that gives more accurate business statistics information and integrated stock and transaction reports to help Sinar Terang’s owner in making decisions. Customer’s loyalty program is implemented with hopes of maintaining and improving good relationship with customers.

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