Pola komunikasi dalam meningkatkan kerja sama pada tim Delphyne (MBR E-sports) = Communication patterns in increasing team work in the Delphyne team (MBR E-sports)

Sihotang, Agnes Madelin (2023) Pola komunikasi dalam meningkatkan kerja sama pada tim Delphyne (MBR E-sports) = Communication patterns in increasing team work in the Delphyne team (MBR E-sports). Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Persaingan antar klub e-sports divisi Mobile Legends semakin ketat dalam menduduki puncak klasemen. Beberapa atlet mengatakan komunikasi dapat menjadi faktor kemenangan. Disisi lain, faktor tersebut kerap kali tidak dapat dioptimalkan dengan baik dalam suatu tim. Penelitian ini memiliki tujuan untuk mengetahui bagaimana tim Delphyne membangun pola komunikasi dalam meningkatkan kerja sama tim saat pertandingan, sehingga tim Delphyne dapat terus berkembang dan mengikuti kompetisi-kompetisi untuk dapat bertahan ditengah persaingan yang ketat saat ini. Adapun teori yang digunakan dalam penelitian ini adalah komunikasi kelompok dan teori analisis proses interaksi. Metode yang digunakan dalam penelitian ini adalah studi kasus dengan pendekatan kualitatif. Hasil temuan dalam penelitian ini mengungkapkan bahwa tim Delphyne memiliki hirarki didalam sebuah pertandingan, yakni diantaranya pemimpin dinamakan dengan shot caller, wakil pemimpin dinamakan dengan second caller, dan anggota-anggota lainnya berada dalam tingkatan yang sejajar. Pola komunikasi terdapat dalam beberapa prosesi yakni draft, awalan pertandingan, pertengahan maupun akhir, dan evaluasi. Prosesi draft menunjukkan pola komunikasi roda, prosesi awalan pertandingan menunjukkan pola komunikasi roda, pertengahan maupun akhir pertandingan menunjukkan kemiripan dengan pola komunikasi bintang, dan evaluasi menunjukkan pola komunikasi roda. Tim Delphyne berpusat pada kepentingan bersama dan tidak menunjukkan masalah yang signifikan dalam proses interaksi. / The competition between e-sports clubs in the Mobile Legends division is getting tougher to occupy the top of the standings. Some athletes said that communication can be a winning factor. But, these factors often cannot be optimized properly in a team. This study aims to find out how The Delphyne builds communication patterns to improve teamwork. The theory used in this study are the group communication and the theory of interaction process analysis. The method used in this research is a case study with a qualitative approach. The result reveals that The Delphyne has a hierarchy in games throughout the match, namely the leader is called the shot caller, the vice leader is called the second caller, the other members are at the same level. Communication patterns are contained in several processions, such as in drafts, early game, mid game, late game, and evaluation. The procession of drafts and evaluation showed the pattern of wheel communication, the early match showed the pattern of wheel communication, the middle and late game showed similarities to the pattern of star communication. The Delphyne is centered around common interests and does not exhibit significant problems in the interaction process.

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