Sistem informasi pemesanan jasa event organizer berbasis web pada perusahaan Giverzo

Randolph, Randolph (2024) Sistem informasi pemesanan jasa event organizer berbasis web pada perusahaan Giverzo. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

Perusahaan Giverzo ini merupakan perusahaan yang bergerak di bidang Event Organizer. Pemesanan jasa pada perusahaan ini biasanya dilakukan secara daring atau Online, biasanya melalui Whatsapp ataupun Instagram. Sistem berjalan yang diterapkan pada perusahaan Giverzo sekarang ini memiliki beberapa kekurangan yaitu proses pemesanan yang lambat, karena staf harus membaca dan membalas pesan dari customer satu per satu. Proses pengelolaan data transaksi juga memerlukan waktu yang lama, karena data yang diperlukan harus dikumpulkan dan direkap terlebih dahulu, sehingga pemilik perusahaan Giverzo tidak dapat memperoleh informasi yang diperlukan secara instan. Untuk menyelesaikan permasalahan tersebut, maka akan dikembangkan sebuah sistem Event Organizer berbasis website. Pengembangan sistem Event Organizer ini akan menggunakan metode Waterfall. Hasil dari penelitian ini adalah sebuah website pemesanan Event Organizer yang dapat diakses oleh customer tanpa harus mengunjungi kantor. Website yang dihasilkan mampu menampilkan semua data jenis jasa yang ditawarkan dengan dilengkapi berbagai informasi pendukung serta harga yang ditawarkan. Selanjutnya, pelanggan dapat langsung melakukan pemesanan melalui fitur yang tersedia di website. Terakhir, pelanggan dapat melakukan pembayaran secara transfer. Pemilik dan staf perusahaan dapat mengecek pemesanan yang masuk melalui fitur informasi pemesanan di website./ The Giverzo company is a company that operates in the Event Organizer sector. Ordering services from this company is usually done online, usually via Whatsapp or Instagram. The current system implemented at the Giverzo company currently has several drawbacks, namely the ordering process is slow, because staff have to read and reply to messages from customers one by one. The transaction data management process also takes a long time, because the necessary data must be collected and summarized first, so that the Giverzo company owner cannot obtain the required information instantly. To solve this problem, a website-based Event Organizer system will be developed. The development of this Event Organizer system will use the Waterfall method. The result of this research is an Event Organizer booking website that can be accessed by customers without having to visit the office. The resulting website is able to display all data on the types of services offered, accompanied by various supporting information and the prices offered. Furthermore, customers can directly place orders via the features available on the website. Finally, customers can make payments by Transfer. Company owners and staff can check incoming orders through the order information feature on the website.

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