The effect of supply chain management towards operational performance at PT Sinar Lestari Utama in Medan

Devi, Cynthia (2020) The effect of supply chain management towards operational performance at PT Sinar Lestari Utama in Medan. Bachelor thesis, Universitas Pelita Harapan.

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Abstract

PT. Sinar Lestari Utama as the research object of this research is a national company that engages in Electrical Contractor services where they build medium voltage electricity networks or underground cable networks for housing, real estate, buildings, both government and non-government. The purpose of this research is to know the effect of Supply Chain Management towards Operational Performance at PT Sinar Lestari Utama. The methods used by the writer in this research are quantitative, descriptive and causal method. By using the purposive sampling method, 62 of the entire population were selected to be sampled. Data used in this research are primary data and secondary data.The test used for this research are validity test with both variables are valid, reliability test with both variables have high reliability, normality test result is normally distributed, determination test result is 52.9%, linear regression result is 0.978 and t test result 8.201 that higher than T table.After all the research and analysis are done, PT Sinar Lestari Utama is expected to concentrate on improving relations with customers with frequent communication and information exchange to increase business value and establish good relationships with customers that will bring a good image to the company. / PT. Sinar Lestari Utama sebagai objek penelitian dari penelitian ini adalah perusahaan nasional yang bergerak di bidang jasa Kontraktor Listrik di mana mereka membangun jaringan listrik tegangan menengah atau jaringan kabel bawah tanah untuk perumahan, real estate, bangunan, baik pemerintah maupun non-pemerintah. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Manajemen Rantai Pasokan terhadap Kinerja Operasional pada PT Sinar Lestari Utama. Metode yang digunakan oleh penulis dalam penelitian ini adalah metode kuantitatif, deskriptif dan kausal. Dengan menggunakan metode purposive sampling, 62 dari seluruh populasi dipilih untuk dijadikan sampel. Data yang digunakan dalam penelitian ini adalah data primer dan data sekunder. Pengujian yang digunakan untuk penelitian ini adalah uji validitas dengan kedua variabel valid, uji reliabilitas dengan kedua variabel memiliki reliabilitas tinggi, hasil uji normalitas berdistribusi normal, hasil uji determinasi 52.9%, hasil regresi linier 0.978 dan hasil uji t 8.201 lebih tinggi dari tabel T. Setelah semua penelitian dan analisis dilakukan, PT Sinar Lestari Utama diharapkan dapat berkonsentrasi dalam meningkatkan relasi dengan pelanggan dengan sering komunikasi dan melakukan pertukaran informasi untuk meningkatkan nilai bisnis dan menjalin hubungan yang baik dengan pelanggan akan membawa citra yang baik untuk perusahaan.

Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Devi, CynthiaNIM00000024096cynthiadevii.cd@gmail.com
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorAlimin, ErinaNIDN0103097202erina.alimin@lecturer.uph.edu
Uncontrolled Keywords: Supply Chain Management, Operational Performance
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Medan > Business School > Management
Current > Faculty/School - UPH Medan > Business School > Management
Depositing User: Users 9041 not found.
Date Deposited: 10 Aug 2020 07:26
Last Modified: 17 Jan 2022 03:55
URI: http://repository.uph.edu/id/eprint/9874

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