Uliasti, Ruth (2014) Kajian strategi marketing public relations push pull pass pt. Dapur cokelat dalam membangun citra perusahaan. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Tujuan penelitian adalah untuk mengetahui bagaimana Strategi Marketing
Public Relations PT. Dapur Cokelat dalam membangun citra perusahaan di benak
konsumen. Konsep penelitian yang digunakan mengacu pada konsep Marketing
Public Relations yang dikemukakan oleh Thomas L.Harris yakni Push, Pull, dan
Pass. Serta diimplementasikan melalui kegiatan atau penerapan Marketing Public
Relations. Metode yang digunakan peneliti dalam penelitian ini adalah metode
studi kasus dan sifat penelitian Deskriptif dengan pendekatan Kualitatif. Data
yang diperoleh dari wawancara dengan Key Informant dan Informant adalah data
primer, sedangkan untuk data sekunder didapatkan dari studi kepustakaan dan
dokumen Marketing Public Relations PT. Dapur Cokelat. Hasil penelitian
menunjukkan bahwa strategi Marketing Public Relations yang dijalankan cukup
baik, tetapi kegiatan sponsorship dan special event masih perlu dikembangkan
lagi.
Sedangkan untuk mengukur citra PT. Dapur Cokelat, Peneliti
menggunakan konsep The Corporate Image Jigsaw dari Shirley (2000) yang
terbagi menjadi empat indikator, yaitu personality, reputation, values, dan
corporate identity. Kesimpulannya adalah PT. Dapur Cokelat sudah baik dalam
membangun citra perusahaan di benak konsumen. Selain itu, dapat merealisasikan
perannya sebagai pelaksana kegiatan Marketing Public Relations tidak hanya
dalam bidang pemasaran tetapi juga menciptakan komunikasi dua arah timbal
balik antara perusahaan dengan khalayak sasarannya demi tercapainya citra
perusahaan yang positif. / The purpose of the study is to determine how the Marketing Public
Relations strategy in building the corporate image of the company on consumer’s
mind. The concept research that used refers to the concept of Marketing Public
Relations that expressed by Thomas L.Harris, namely the Push, Pull, and Pass
strategy. And also it is implemented through activities or implementation of
Marketing Public Relations. The method used in this study is a method of study
case, and descriptive studies of cases with the nature of the qualitative approach.
The data that obtained from interviews with key informant and informant is
primary data, in other case secondary data is obtained from the literature study,
document Marketing and Public Relations of PT. Dapur Cokelat. The results of
the research shows that the strategy of Marketing Public Relations run pretty well.
Without forgetting that the activity on sponsorship and special event still that
requires to be developed further.
While the image of PT. Dapur Cokelat, researchers use the concept of The
Corporate Image Jigsaw of Shirley (2000) which is divided into four indicators,
which is personality, reputation, values, and corporate identity. In conclusion , PT.
Dapur Cokelat has developed the image of the company that please the consumer
minds. Otherwise, for be able to objectify its role as implementer of marketing
public relations is not only on the marketing section but also to create the two
ways communications between the company and target market behalf to achieve
the image of positif company.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Uliasti, Ruth UNSPECIFIED UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Mayasari, Fitria UNSPECIFIED UNSPECIFIED |
Additional Information: | SK 41-11 ULI k |
Uncontrolled Keywords: | marketing public relations strategy ; corporate image |
Subjects: | H Social Sciences > HM Sociology > HM(1)-1281 Sociology |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science |
Depositing User: | Users 17 not found. |
Date Deposited: | 04 Oct 2018 07:05 |
Last Modified: | 08 Dec 2021 03:56 |
URI: | http://repository.uph.edu/id/eprint/1039 |