Vionna, Tracy (2013) Strategi lancome indonesia dalam meningkatkan top 10 cosmetics brands. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Penelitian ini berjudul Strategi Lancome Indonesia dalam Meningkatkan
Top 10 Cosmetics Brand. Penelitian ini bertujuan untuk menjelaskan bagaimana
strategi Lancome Indonesia dalam meningkatkan Top 10 cosmetics brands yang
dinilai dari tiga faktor yaitu berdasarkan pendapatan, loyalitas konsumen, dan
pangsa pasarnya
Teori dan Konsep yang di pakai dalam penelitian ini adalah Social
Exchange, dan Strategi Bauran Pemasaran.
Penelitian ini menggunakan metode kualitatif yang bertujuan untuk
menjelaskan fenomena sedalam-dalamnya melalui pengumpulan data.
Sumber informasi dalam penelitian ini adalah Brand Manager Lancome of
Indonesia selaku key iforman dan beauty advisor Lancome Indonesia, blogger of
cosmetic, dan member Lancome selaku informan. Unit analisis yang digunakan
merupakan multi analisis karena setiap 2 sumber yaitu keyinforman selaku brand
manager dan informan selaku beauty advisor hanya mewakili dari satu populasi.
Sedangkan informan selaku blogger dan member merupakan perwakilan dari
pendapat dan pengalaman pribadi yang bukan mewakili dari satu populasi.
Peneliti melakukan pengumpulan data di lapangan dan kepustakaan. Dalam
menganalisis data penelitian dengan menampilkan gambaran analitis dan
mendalam dari fenomena yang diteliti, yang merefleksikan pengalaman partisipan
dalam bentuk paragraf.
Kesimpulan Penulis dari hasil penelitian yang telah penulis lakukan adalah
Lancome telah berhasil dalam meningkatkan peringkat TOP 10 Cosmetics
Brands. Lancome menggunakan teori komunikasi pertukaran sosial, dan strategi
bauran pemasaran yaitu 7P dalam menjalankan ketiga strategi yaitu dalam
meningkatkan pendapatan, loyalitas konsumen, dan pangsa pasarnya,
Saran Penulis adalah strategi Lancome Indonesia dalam meningkatkan
pendapatan, loyalitas, dan pangsa pasarnya sudah baik dan telah berhasil
membawa Lancome sampai ke peringkat enam di dunia. Namun kiranya agar
Lancome tetap terus mempertahankan posisinya dan terus mengembangkan lagi
strateginya untuk tetap menjadi yang terbaik. / The study is titled Strategies to Improve Lancome Indonesia Top 10
Cosmetics Brand. This study aims to explain how the strategy Lancome Indonesia
in improving the Top 10 cosmetics brands were judged by three factors are based
on revenue, customer loyalty and market share.
In this study, Theories and concepts that the writer use are Social
Exchange and the Marketing Mix Strategy. This study used a qualitative method
that aims to explain the phenomenon deeply through deep data collection.
The sources of information in this study was Brand Manager Lancome of
Indonesia as key iforman and Indonesia Lancome beauty advisor, blogger of
cosmetic and Lancome members as informants. The unit of analysis is the
analysis of multiple sources because keyinforman as brand manager and the
informant as a beauty advisor is only representative of the population. While the
informant as a blogger and member is a representative of the opinions and
personal experiences that are not representative of the population.
Researchers conducted field data collection and literature. In analyzing the
study data by displaying analytical and in-depth picture of the phenomenon under
study, reflecting the experience of the participants in the form of paragraphs.
The writer conclusion of the research that has been done is the Lancome
has succeeded in improving the ranking Top 10 Cosmetics Brands. Lancome
using social exchange theory and the 7P marketing mix strategies in implementing
these strategies to increase revenue, customer loyalty and market share,
The writer advice for Lancome Indonesia are a strategy to increase
revenue, loyalty, and market share has been good and has successfully brought
Lancome up to sixth ranking in the world. But Lancome still have to continues to
maintain its position and continue to develop further they strategies to remain as
the best.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Vionna, Tracy UNSPECIFIED UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Suratmo, L. Y. Joko UNSPECIFIED UNSPECIFIED |
Additional Information: | SK 41-09 VIO s |
Uncontrolled Keywords: | strategy ; lancome indonesia ; top 10 cosmetics brands |
Subjects: | H Social Sciences > HM Sociology > HM(1)-1281 Sociology |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science |
Depositing User: | Users 17 not found. |
Date Deposited: | 04 Oct 2018 07:22 |
Last Modified: | 13 Dec 2021 07:20 |
URI: | http://repository.uph.edu/id/eprint/1096 |