Gunawan, Renaldo (2020) Analisis pengaruh food quality, customer service, service pricing, value-added service, terhadap customer satisfaction dan customer loyalty pelanggan carl's junior di Surabaya. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Pertumbuhan industri restoran makanan di Indonesia cukup berkembang pesat,seiring berjalannya waktu restoran makanan dibedakan salah satunya restoran makanan cepat saji, yang dimana restoran makanan cepat saji ini tidak perlu menunggu waktu yang lama.Seiring berjalannya waktu pola masyarakatpun mulai bergeser dan cenderung lebih menyukai restoran cepat saji dikarenakan lebih cepat dan praktis.Salah satu restoran cepat saji di Indonesia adalah Carl’s Junior yang memiliki pengaruh terhadap perkembangan industri restoran cepat saji
| Item Type: | Thesis (Bachelor) | ||||||||||||
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| Subjects: | H Social Sciences > H Social Sciences (General) | ||||||||||||
| Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
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| Depositing User: | Users 4791 not found. | ||||||||||||
| Date Deposited: | 27 Oct 2020 07:09 | ||||||||||||
| Last Modified: | 28 Oct 2020 02:26 | ||||||||||||
| URI: | http://repository.uph.edu/id/eprint/11255 |
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