Wirjan, Richie (2011) Perencanaan marketing communication strategy untuk layanan internet banking cimb clicks ditinjau dari konsep new wave marketing. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Pertumbuhan jumlah pengguna internet di Indonesia mengalami kemajuan
pesat dilihat dari menguatnya penetrasi internet dari tahun ke tahun. Alasan terjadinya
pertumbuhan ini adalah karena internet telah memasuki era Web 2.0. Dalam era ini,
internet tidak hanya digunakan sekedar untuk mencari informasi, tetapi para
pengguna dapat saling berbagi dan berkolaborasi dengan pengguna lainnya. Transaksi
belanja via online menjadi salah satu aktivitas para pengguna internet saat ini. CIMB
Niaga sebagai salah satu pelaku industri perbankan di Indonesia menyediakan sebuah
layanan internet banking, yaitu CIMB Clicks.
Strategi komunikasi pemasaran yang dirancang One Comm Indonesia untuk
CIMB Clicks menggunakan konsep New Wave Marketing yang didukung dengan
pembentukkan sebuah customer community dan penggunaan marketing
communication tools berupa advertising, event, sales promotion, serta internet
marketing. Melalui perencanaan strategi komunikasi pemasaran, CIMB Clicks
sebagai produk terbaru dari CIMB Niaga dapat lebih dikenal nasabah dan
masyarakat.
Dalam strategi komunikasi pemasaran ini, CIMB Clicks melakukan lima
tahap dalam marketing communication plan, yaitu situation analysis, objectives,
strategy, tactics, dan control. Selain itu, pengadaan event CIMB Clicks Campus
Roadshow, Online Entrepreneur Awards 2011, Clicks Market, dan pembentukan
komunitas online Clicks Society merupakan bagian dari campaign “Have You Clicks
Today?” yang dilaksanakan oleh One Comm Indonesia. / Internet usage in Indonesia has grown significantly due to larger penetration
in recent years. One of the reasons for this growth is the emergence Web 2.0, which
has established new habits for Internet users, who no longer use it only to find
information, but also to share and collaborate with other Internet users. Online
transactions are one of the many activities frequently done through the Internet. As
part of the banking and financing industry, CIMB Niaga provides a new Internet
banking service called CIMB Clicks.
The marketing communication strategy prepared by One Comm Indonesia for
CIMB Clicks is similar to the strategy described in the New Wave Marketing
concept, which includes the creation of customer communities, and the use of
marketing communication tools such as advertising, events, sales promotions and
Internet marketing. Through this marketing communication strategy, CIMB Clicks, as
a new product, will be better known by its customers and the general public.
Within this marketing communication strategy, CIMB Clicks executes five
elements contained in the marketing communication plan, namely situation analysis,
objectives, tactics and control. The elements of One Comm Indonesia’s “Have You
Clicks Today?” campaign for CIMB Clicks include CIMB Clicks Campus
Roadshow, Online Entrepreneur Awards 2011, Clicks Market, and the new customer
community Clicks Society.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Wirjan, Richie NIM04120070036 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Dwihadiah, Desideria Lumongga NIDNNIDN0302116901 UNSPECIFIED |
Additional Information: | KP 41-07 WIR p |
Uncontrolled Keywords: | marketing communication strategy ; new wave marketing |
Subjects: | H Social Sciences > HM Sociology > HM(1)-1281 Sociology |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science Current > Faculty/School - UPH Karawaci > Faculty of Social and Political Science > Communication Science |
Depositing User: | Users 17 not found. |
Date Deposited: | 04 Oct 2018 07:30 |
Last Modified: | 06 Aug 2021 03:19 |
URI: | http://repository.uph.edu/id/eprint/1165 |