Irvan, Henricus. (2008) Pentingnya penanganan kritik konsumen oleh Outbound Tour Department untuk mempertahankan loyalitas konsumen di Wita Tour, Jakarta. Bachelor thesis, Universitas Pelita Harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) | ||||||
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| Additional Information: | KTA 532-05 IRV p | ||||||
| Subjects: | G Geography. Anthropology. Recreation > G Geography (General) | ||||||
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Tour and Travel Business Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Tour and Travel Business |
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| Depositing User: | Mrs Veronica Fitri Astuti | ||||||
| Date Deposited: | 12 May 2021 14:23 | ||||||
| Last Modified: | 12 May 2021 14:23 | ||||||
| URI: | http://repository.uph.edu/id/eprint/17776 |
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