Silvia, Silvia (2005) The Implementation of standard operating procedures for guest satisfaction in Melting Pot Coffee House Concorde Hotel Kuala Lumpur. Bachelor thesis, Universitas Pelita Harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) |
|---|---|
| Creators: | Creators NIM Email ORCID Silvia, Silvia UNSPECIFIED UNSPECIFIED UNSPECIFIED |
| Additional Information: | KTA 531-02 SIL i |
| Subjects: | G Geography. Anthropology. Recreation > G Geography (General) > G154.9-155.8 Tourism |
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Hotel Management Current > Faculty/School - UPH Karawaci > Faculty of Tourism > Hotel Management |
| Depositing User: | Users 3 not found. |
| Date Deposited: | 13 May 2021 10:41 |
| Last Modified: | 13 May 2021 10:41 |
| URI: | http://repository.uph.edu/id/eprint/18207 |
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