Manggara, Wawang Dedi (2004) Analisis faktor-faktor Servqual yang mempengaruhi kepuasan pelanggan pada PT. Mandala Airlines. Bachelor thesis, Universitas Pelita harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) |
|---|---|
| Creators: | Creators NIM Email ORCID Manggara, Wawang Dedi UNSPECIFIED UNSPECIFIED UNSPECIFIED |
| Additional Information: | SK 11-99 MAN a |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
| Depositing User: | Mrs Veronica Fitri Astuti |
| Date Deposited: | 03 May 2021 04:18 |
| Last Modified: | 03 May 2021 04:18 |
| URI: | http://repository.uph.edu/id/eprint/19659 |
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