Ariella, Angleine Irene (2018) Peran budaya perusahaan terhadap peningkatan bisnis akuisisi kartu kredit di Tokopedia. Masters thesis, Universitas Pelita Harapan.
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Abstract
Penulisan karya tulis ini bertujuan untuk memaparkan pengaruh dari budaya
perusahaan Tokopedia terhadap peningkatan bisnis akuisisi kartu kredit di
Tokopedia. Adapun yang menjadi latar belakang penulisan ini karena di Indonesia
kartu kredit merupakan salah satu alat pembayaran yang paling banyak dipakai
untuk berbelanja online dan sudah menjadi bagian dari gaya hidup
masyarakat kota.
Berdasarkan latar belakang diatas, hal ini membuka peluang bagi
Tokopedia untuk menyediakan sarana bagi para users Tokopedia untuk
menambahkan metode pembayaran dengan kartu kredit. Maka dibentuklah divisi
khusus untuk menangani akuisisi kartu kredit, dimana baik user maupun non-user
Tokopedia dapat mengajukan pengaplikasian kartu kredit di Tokopedia secara
aman, cepat, dan mudah. Namun bisnis akuisisi kartu kredit ini akan berjalan
dengan baik jika didukung oleh faktor internal, dimana budaya perusahaan
mempunyai peran yang besar untuk memajukan bisnis ini. Dari segi brand
awareness maupun job satisfaction akan mempengaruhi level of acquisition di
Tokopedia.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Ariella, Angleine Irene NIM00000009062 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Bernarto, Innocentius NIDN0320016501 UNSPECIFIED |
Additional Information: | T 19-14 ARI p |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 18 not found. |
Date Deposited: | 20 May 2021 02:18 |
Last Modified: | 25 May 2022 07:14 |
URI: | http://repository.uph.edu/id/eprint/24373 |