Analisis keterhubungan nilai dan kepuasan pelanggan terhadap loyalitas pelanggan dengan biaya beralih merek sebagai variabel moderasi : studi empiris pada Esia.

Wardhana, Anugrah Kusuma (2008) Analisis keterhubungan nilai dan kepuasan pelanggan terhadap loyalitas pelanggan dengan biaya beralih merek sebagai variabel moderasi : studi empiris pada Esia. Bachelor thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Bachelor)
Creators:
CreatorsNIMEmail
Wardhana, Anugrah KusumaUNSPECIFIEDUNSPECIFIED
Additional Information: SK 11-03 WAR a
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Mr Samuel Noya
Date Deposited: 19 May 2021 06:43
Last Modified: 19 May 2021 06:43
URI: http://repository.uph.edu/id/eprint/26971

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