Rajendra, Rajendra (2018) Anteseden extra buying dalam rekomendasi online. Masters thesis, Universitas Pelita Harapan.
![Title [thumbnail of Title]](http://repository.uph.edu/style/images/fileicons/text.png)
title.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (831kB)
![Abstract [thumbnail of Abstract]](http://repository.uph.edu/style/images/fileicons/text.png)
abstract.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (193kB)
![ToC [thumbnail of ToC]](http://repository.uph.edu/style/images/fileicons/text.png)
toc.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (287kB)
![Chapter 1 [thumbnail of Chapter 1]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 1.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (252kB)
![Chapter 2 [thumbnail of Chapter 2]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 2.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (368kB)
![Chapter 3 [thumbnail of Chapter 3]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 3.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (386kB)
![Chapter 4 [thumbnail of Chapter 4]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 4.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (345kB)
![Chapter 5 [thumbnail of Chapter 5]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 5.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (253kB)
![Bibliography [thumbnail of Bibliography]](http://repository.uph.edu/style/images/fileicons/text.png)
bibliography.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (289kB)
![Appendices [thumbnail of Appendices]](http://repository.uph.edu/style/images/fileicons/text.png)
appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (846kB)
Abstract
This study aims to analyze and investigate the factors that influence the
extra buying of a product's matching information from online recommendations.
This study is a quantitative study, conducted on consumers who have made
transactions from online recommendations. While the object of research focused on
the variables expectations, perceived quality, perceived value, satisfaction,
perceived fitness, price comparisons, budget constraints and extra buying. Methods
of data collection is done by using primary data obtained by distributing
questionnaires directly to consumers who have been shopping online from one of
the e-commerce portal in Indonesia. The determination of the number of samples
was done by nonprobability sampling method with purposive sampling technique
and obtained as many as 129 respondents. Furthermore, the data in the analysis
using Structural Equation Model (SEM) method with AMOS 20 programme.
The results of this study indicate that 1) Expectations have a positive effect
on perceived quality. 2) Perceived quality has a positive effect on perceived value.
3) Expectations have no effect on perceived value. 4) Perceived quality has a
positive effect on satisfaction. 5) Perceived value has a positive effect on
satisfaction. 6) Expectation has positive effect on satisfaction. 7) Perceived fitness
has no effect on perceived quality. 8) Perceived fitness has no effect on perceived
value. 9) Perceived fitness has a positive effect on satisfaction. 10) Perceived fitness
positively affects extra buying. 11) Satisfaction positive effect on extra buying. 12)
Budget constraints have a positive effect on price comparisons. 13) Price
comparisons positively affect the satisfaction. / Penelitian ini bertujuan untuk menganalisis dan menginvestigasi faktorfaktor yang mempengaruhi extra buying dari kecocokan informasi suatu produk
dari rekomendasi online.
Penelitian ini merupakan penelitian kuantitatif, yang dilakukan pada
konsumen yang pernah melakukan transaksi dari rekomendasi online. Sedangkan
objek penelitian difokuskan pada variabel-variabel expectations, perceived quality,
perceived value, satisfaction, perceived fitness, price comparisons, budget
constraints dan extra buying. Metode pengumpulan data dilakukan dengan
menggunakan data primer yang diperoleh dengan cara menyebarkan kuesioner
secara langsung kepada konsumen yang pernah berbelanja online dari salah satu
portal e-commerce di Indonesia. Adapun penentuan jumlah sampel dilakukan
dengan metode nonprobability sampling dengan teknik purposive sampling dan
diperoleh sebanyak 129 responden. Selanjutnya, data di analisis menggunakan
metode Structural Equation Model (SEM) dengan program AMOS 20.
Hasil penelitian ini menunjukkan bahwa 1) Expectations berpengaruh
positif terhadap perceived quality. 2) Perceived quality berpengaruh positif
terhadap perceived value. 3) Expectations tidak berpengaruh terhadap perceived
value. 4) Perceived quality berpengaruh positif terhadap satisfaction. 5) Perceived
value berpengaruh positif terhadap satisfaction. 6) Expectation berpengaruh positif
terhadap satisfaction. 7) Perceived fitness berpengaruh positif terhadap perceived
quality. 8) Perceived fitness tidak berpengaruh terhadap perceived value. 9)
Perceived fitness berpengaruh positif terhadap satisfaction. 10) Perceived fitness
berpengaruh positif terhadap extra buying. 11) Satisfaction berpengaruh positif
terhadap extra buying. 12) Budget constraints berpengaruh positif terhadap price
comparisons. 13) Price comparisons berpengaruh postif terhadap satisfaction.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Rajendra, Rajendra NIM00000014994 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Hermawan, Asep NIDN0317085801 UNSPECIFIED |
Additional Information: | T 19-14 RAJ a |
Uncontrolled Keywords: | Expectations ; Perceived Quality ; Perceived Value ; Satisfaction ; Perceived Fitness ; Price Comparisons ; Budget Constraints and Extra Buying |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 18 not found. |
Date Deposited: | 20 May 2021 02:23 |
Last Modified: | 27 May 2022 06:58 |
URI: | http://repository.uph.edu/id/eprint/27549 |