Marcella, Gryta (2018) Pengaruh store image, perceived price, perceived risk, perceived quality dan perceived value terhadap keinginan untuk membeli produk Dorothy Perkins di Jakarta. Masters thesis, Universitas Pelita Harapan.
![Title [thumbnail of Title]](http://repository.uph.edu/style/images/fileicons/text.png)
title.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)
![Abstract [thumbnail of Abstract]](http://repository.uph.edu/style/images/fileicons/text.png)
abstract.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (91kB)
![ToC [thumbnail of ToC]](http://repository.uph.edu/style/images/fileicons/text.png)
toc.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (250kB)
![Chapter 1 [thumbnail of Chapter 1]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 1.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (165kB)
![Chapter 2 [thumbnail of Chapter 2]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (217kB)
![Chapter 3 [thumbnail of Chapter 3]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (163kB)
![Chapter 4 [thumbnail of Chapter 4]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (375kB)
![Chapter 5 [thumbnail of Chapter 5]](http://repository.uph.edu/style/images/fileicons/text.png)
chapter 5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (86kB)
Preview
bibliography.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (102kB) | Preview
![Appendices [thumbnail of Appendices]](http://repository.uph.edu/style/images/fileicons/text.png)
appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (2MB)
Abstract
The Purposes of this research is to find out prediction and outcome intention from
consumer perception regarding products through stimulus which obtain when
consumer visiting the store. Those stimulus will influence how substantial the effect
to the consumer for being willingly to buy the products. Factors which influence
consumer’s willingness to buy are perceived relative price, perceived risk and
perceived product quality. In addition, store image will influence perceived product
quality and perceived risk. Other purposes in this research is to indicate mediating
effect between perceived product quality, perceived risk and perceived relative
price to willingness to buy. This research is using non probability and convenience
sampling method. The total respondents in this research is 103 and consumers who
visiting stores Dorothy Perkins Central Park and Grand Indonesia. Data collection
method using questionnaire and processed with PLS-SEM, using Smart-PLS
program. Empirical evidence found that perceived product value has strong
positively influences consumer’s willingness to buy. Perceived relative price and
perceived risk positively influences perceived product value, hence perceived
product quality doesn’t significantly influences perceived product value. Store
image positively influences perceived product quality and perceived risk. However
perceived product quality doesn’t act as a mediator between perceived price and
perceived value. Perceived value doesn’t act as mediator between perceived quality
and consumer’s willingness to buy. / Penelitian ini bertujuan untuk menunjukkan prediksi dan intensi yang muncul dari
persepsi konsumen terhadap suatu produk melalui stimulus yang didapatkan oleh
konsumen pada saat mengunjungi toko, yang pada akhirnya mempengaruhi
seberapa besar keinginan membeli konsumen terhadap produk tersebut. Faktor
yang mempengaruhi keinginan untuk membeli konsumen adalah perceived product
value, dimana perceived product value dipengaruhi oleh tiga faktor yaitu perceived
relative price, perceived risk dan perceived product quality. Store image sebagai
salah satu faktor yang mempengaruhi perceived product quality dan perceived risk
dalam penelitian ini. Dalam penelitian ini juga bertujuan untuk menunjukkan
adanya efek mediasi antara perceived product quality, perceived risk dan perceived
relative price terhadap willingness to buy. Metode pengambilan sampel
menggunakan non-probabilitas dan pendekatan convenience sampling. Responden
dalam penelitian ini berjumlah 103 responden dan merupakan pengunjung yang
sedang mengunjungi toko Dorothy Perkins Central Park dan Grand Indonesia. Data
responden dikumpulkan dengan metode penyebaran kuesioner dan diolah
menggunakan PLS-SEM, dengan bantuan program Smart-PLS. Melalui bukti
empiris dapat ditemukan bahwa perceived product value memiliki pengaruh positif
yang kuat terhadap keinginan membeli konsumen. Perceived relative price dan
perceived risk memiliki pengaruh positif terhadap perceived product value,
sedangkan perceived product quality ditemukan tidak memiliki pengaruh
signifikan terhadap perceived product value. Store image ditemukan memiliki
pengaruh positif terhadap perceived product quality dan perceived risk. Dalam
penelitian ini ditemukan bahwa perceived quality tidak memiliki efek mediasi
antara hubungan perceived price dan perceived value dan perceived value tidak
memiliki efek mediasi antara hubungan perceived quality dan willingness to buy.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Marcella, Gryta NIM02420090003 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Bernarto, Innocentius NIDN0320016501 UNSPECIFIED |
Additional Information: | T 19-16 MAR p |
Uncontrolled Keywords: | store image ; perceived product value ; perceived risk ; perceived relative price ; perceived product value ; willingness to buy |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 18 not found. |
Date Deposited: | 20 May 2021 02:25 |
Last Modified: | 22 Jun 2022 01:48 |
URI: | http://repository.uph.edu/id/eprint/27571 |