Yovita, Grace Melda (2018) Pengaruh employee empowerment dan training terhadap employee performance yang dimediasi oleh organizational citizenship behavior. Masters thesis, Universitas Pelita Harapan.
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Abstract
Advances in science, information technology, communication and strategic
environmental changes require that state civil apparatus or civil servants to
perform their duties properly. Given the importance of the position and role of civil
servants, civil servants are always required to carry out their duties, to concentrate
all the attention and to exert all power, energy, and outcomes. This research aims
to determine effect of employee empowerment and training on employee
performance with organizational citizenship behavior as mediating variable. This
research was tested to civil servants of Research and Development Agency,
Indonesian Ministry of Home Affairs. Data collection was conducted through field
research techniques (surveys) by spreading questionnaires to civil servants
amounting to 117 respondents. Data was processed using Structural Equation
Model (SEM) based variance namely Partial Least Square (PLS). The results of the
study indicate that Employee Empowerment and Training has a positive effect on
Organizational Citizenship Behavior. Employee Empowerment, Training and
Organizational Citizenship Behavior has a positive effect on Employee
Performance. Organizational Citizenship Behavior has a significant effect
mediates between Employee Empowerment and Employee Performance.
Organizational Citizenship Behavior does not have a significant effect mediates
between Training and Employee Performance. / Kemajuan ilmu pengetahuan, teknologi informasi dan komunikasi serta
perubahan lingkungan strategis menuntut aparatur sipil negara atau Pegawai Negeri
Sipil untuk dapat menjalankan tugasnya dengan baik. Mengingat pentingnya
kedudukan dan peran pegawai negeri sipil, pegawai negeri sipil senantiasa dituntut
untuk menjalankan tugas-tugasnya, memusatkan seluruh perhatian dan
mengerahkan segala daya dan tenaga secara berdaya dan hasil guna. Penelitian ini
bertujuan untuk mengetahui pengaruh employee empowerment dan training
terhadap employee performance yang dimediasi oleh organizational citizenship
behavior. Penelitian ini diuji kepada pegawai negeri sipil Badan Penelitian dan
Pengembangan Kementerian Dalam Negeri. Pengumpulan data dilakukan melalui
teknik riset lapangan (survei) dengan menyebarkan kuesioner kepada pegawai
negeri sipil berjumlah 117 responden. Data diolah dengan menggunakan metode
Structural Equation Model (SEM) yang berbasis varians yaitu Partial Least Square
(PLS). Hasil dari penelitian mengindikasikan bahwa Employee Empowerment dan
Training berpengaruh positif terhadap Organizational Citizenship Behavior.
Employee Empowerment, Training dan Organizational Citizenship Behavior
berpengaruh positif terhadap Employee Performance. Organizational Citizenship
Behavior terbukti signifikan sebagai pemediasi Employee Empowerment dan
Employee Performance. Organizational Citizenship Behavior terbukti tidak
signifikan sebagai pemediasi Training dan Employee Performance.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Yovita, Grace Melda NIM 01619170030 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Jayanegara, Oscar UNSPECIFIED UNSPECIFIED |
Additional Information: | T 19-17 YOV p |
Uncontrolled Keywords: | Employee Empowerment ; Training ; Organizational Citizenship Behavior ; Employee Performance |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 18 not found. |
Date Deposited: | 20 May 2021 02:32 |
Last Modified: | 03 Jun 2022 07:41 |
URI: | http://repository.uph.edu/id/eprint/28899 |