Reggy, Reggy (2019) Pengaruh online store layout design dan atmosphere terhadap minat belanja online konsumen pada situs web Lazada Indonesia. Masters thesis, Universitas Pelita Harapan.
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Abstract
The development of e-commerce has become a large market in Indonesia, along
with the era of the internet and online shopping that is fast. With a wider market,
competition in the online market is also increasingly high. This research was
carried out on the Lazada website in the period December 2016 to January 2018,
becoming a market leader in the e-commerce market and continued to experience
a downward ranking in terms of traffic in the form of visits. This study aims to
examine the influence between variables that affect consumers' online shopping
interests in an e-commerce. The data used in this study were the results of
distributing questionnaires to 299 respondents using convenience sampling
techniques. Data analysis techniques used the Partial Least Square (PLS) Method
with the SmartPLS 3.0 application.
The results showed a positive influence of layout design on emotional arousal,
atmosphere on emotional arousal, emotional arousal on attitude toward the
website, and attitude toward the website on purchase intention. On the other
hand, there are three rejected hypotheses that show there is no positive influence
of layout design on attitude toward the website, atmosphere towards attitude
toward the website, and emotional arousal on purchase intention. / Perkembangan e-commerce telah menjadi pasar yang besar di Indonesia, seiring
dengan era internet dan belanja online yang pesat. Dengan semakin luasnya pasar,
persaingan dalam pasar online juga semakin tinggi. Penelitian ini dilakukan di
website Lazada pada periode Desember 2016 sampai dengan Januari 2018
menjadi market leader dalam pasar e-commerce terus mengalami penurunan
peringkat dilihat dari sisi traffic berupa visit yang terhitung. Penelitian ini
bertujuan untuk menguji pengaruh antar variabel yang mempengaruhi minat
belanja online konsumen pada sebuah e-commerce. Data yang digunakan dalam
penelitian ini adalah hasil penyebaran kuesioner kepada 299 responden dengan
teknik convenience sampling. Teknik analisis data menggunakan Metode Partial
Least Square (PLS) dengan aplikasi SmartPLS 3.0.
Hasil penelitian menunjukkan adanya pengaruh positif layout design terhadap
emotional arousal, atmosphere terhadap emotional arousal, emotional arousal
terhadap attitude toward the website, dan attitude toward the website terhadap
purchase intention. Pada sisi lain, terdapat tiga hipotesis ditolak yang
menunjukkan tidak ada pengaruh positif layout design terhadap attitude toward
the website, atmosphere terhadap attitude toward the website, dan emotional
arousal terhadap purchase intention.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Reggy, Reggy NIM01619170020 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Tjong, Martinus Thjia Tjen NIDN0308076604 UNSPECIFIED |
Additional Information: | T 19-17 REG p |
Uncontrolled Keywords: | atmosphere ; attitude toward the website ; online shopping ; emotional arousal ; layout design ; purchase intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 18 not found. |
Date Deposited: | 20 May 2021 02:31 |
Last Modified: | 04 Jun 2022 07:00 |
URI: | http://repository.uph.edu/id/eprint/28901 |