Pengaruh tangible, realibility, responsiveness, assurance dan empathy terhadap word of mouth dengan kepuasan sebagai variabel intervening

Triyanto, Agus Kris (2012) Pengaruh tangible, realibility, responsiveness, assurance dan empathy terhadap word of mouth dengan kepuasan sebagai variabel intervening. Masters thesis, Universitas Pelita Harapan.

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Item Type: Thesis (Masters)
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Triyanto, Agus Kris
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Additional Information: T 69-09 TRI p
Subjects: L Education > L Education (General)
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Education > Master of Educational Technology
Current > Faculty/School - UPH Karawaci > Faculty of Education > Master of Educational Technology
Depositing User: Phillips Iman Heri Wahyudi
Date Deposited: 21 May 2021 07:26
Last Modified: 21 May 2021 07:26
URI: http://repository.uph.edu/id/eprint/31429

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