Pengaruh service quality, emotional satisfaction, relationship quality, dan benefits terhadap customer loyalty pada retailer toko buku xyz.

Panduwinata, Filbert (2011) Pengaruh service quality, emotional satisfaction, relationship quality, dan benefits terhadap customer loyalty pada retailer toko buku xyz. Masters thesis, Universitas Pelita Harapan.

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Item Type:	Thesis (Masters)
Creators:	Creators NIM Email Panduwinata, Filbert UNSPECIFIED UNSPECIFIED
Additional Information:	T 19-07 PAN p
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User:	Users 18 not found.
Date Deposited:	21 May 2021 06:16
Last Modified:	21 May 2021 06:16
URI:	http://repository.uph.edu/id/eprint/32104

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