Kusuma, Hariman (2007) Pengaruh soft and hard service attributes terhadap loyalitas pelanggan dalam menggunakan jasa bengkel mobil Isuzu. Masters thesis, Universitas Pelita Harapan.
Full text not available from this repository.Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Kusuma, Hariman UNSPECIFIED UNSPECIFIED UNSPECIFIED |
Additional Information: | T 19-04 KUS p |
Subjects: | H Social Sciences > HA Statistics H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Depositing User: | Users 18 not found. |
Date Deposited: | 21 May 2021 06:21 |
Last Modified: | 21 May 2021 06:21 |
URI: | http://repository.uph.edu/id/eprint/32638 |