Pengaruh orientasi layanan karyawan ritel terhadap niat perilaku pelanggan dengan kualitas service encounter, kualitas layanan, nilai yang dirasakan, dan kepuasan pelanggan sebagai variabel intervening (survey pelanggan Hypermart Cyber Park< Lippo Karawac.

Cahyadi, Yosep (2012) Pengaruh orientasi layanan karyawan ritel terhadap niat perilaku pelanggan dengan kualitas service encounter, kualitas layanan, nilai yang dirasakan, dan kepuasan pelanggan sebagai variabel intervening (survey pelanggan Hypermart Cyber Park< Lippo Karawac. Bachelor thesis, Universitas Pelita Harapan.

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Item Type:	Thesis (Bachelor)
Creators:	Creators NIM Email ORCID Cahyadi, Yosep UNSPECIFIED UNSPECIFIED UNSPECIFIED
Additional Information:	SK 11-08 CAH p
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User:	Mrs Veronica Fitri Astuti
Date Deposited:	19 May 2021 06:19
Last Modified:	19 May 2021 06:19
URI:	http://repository.uph.edu/id/eprint/35784

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