Wahyuni, Dessy Hardiyanti (2010) Hubungan pengetahuan pelanggan, kualitas pelayanan fungsional dan teknikal terhadap loyalitas pelanggan dengan keahlian pelanggan sebagai variabel moderasi : studi empiris pada jasa penerbangan Lion Air. Bachelor thesis, Universitas Pelita Harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) |
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| Creators: | Creators NIM Email ORCID Wahyuni, Dessy Hardiyanti UNSPECIFIED UNSPECIFIED UNSPECIFIED |
| Additional Information: | SK 11-06 WAH h |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
| Depositing User: | Users 9 not found. |
| Date Deposited: | 25 May 2021 04:57 |
| Last Modified: | 25 May 2021 04:57 |
| URI: | http://repository.uph.edu/id/eprint/36172 |
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