The impact of sales promotion towards customer purchasing behaviour at Chatswood coffee

Cokro, Billy (2019) The impact of sales promotion towards customer purchasing behaviour at Chatswood coffee. Bachelor thesis, Universitas Pelita Harapan.

[thumbnail of Title] Text (Title)
Title.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (3MB)
[thumbnail of Abstract]
Preview
Text (Abstract)
Abstract.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (596kB) | Preview
[thumbnail of ToC] Text (ToC)
ToC.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
[thumbnail of Chapter1]
Preview
Text (Chapter1)
Chapter1.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB) | Preview
[thumbnail of Chapter2] Text (Chapter2)
Chapter2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (3MB)
[thumbnail of Chapter3] Text (Chapter3)
Chapter3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
[thumbnail of Chapter4] Text (Chapter4)
Chapter4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (2MB)
[thumbnail of Chapter5] Text (Chapter5)
Chapter5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (687kB)
[thumbnail of Bibliography.pdf]
Preview
Text
Bibliography.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (686kB) | Preview
[thumbnail of Appendices.pdf] Text
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (3MB)

Abstract

Sales promotion is a marketing technique used by marketer to encourage and influence prospective and current customer to purchase their product in certain period of time. Chatswood coffee is a coffee shop that has been established since 2015. This research uses the theories about sales promotion and customer purchasing decision. The framework of this research is to find out the impact of sales promotion towards customer purchasing behaviour. The method used by the writer in this research is quantitative method. Primary data and secondary data are used to support this research. This research uses coefficient determination test and hypothesis test to find out the impact of sales promotion towards customer purchasing behaviour. Coefficient determination test result shows that there is 36.9% impact from sales promotion towards customer purchasing behaviour. Besides, the correlation test obtains 0.608 (60,8%) which means the relationship between sales promotions andcustomer purchasing behaviour is strong and positive relationship. Recommendations of this research are, first sales promotion has a significant impact towards customer purchasing behaviour, secondly coupons are able to attract customers’ attention where company needs to maintain and improve the benefit of coupon.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Cokro, Billy
NIM1401020202
s00000011219@student.uph.edu
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Sinaga, Poltak
NIDN0120116201
poltak.sinaga@uph.edu
Uncontrolled Keywords: marketing; sales promotion; customer purchasing behaviour
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Medan > Business School > Management
Current > Faculty/School - UPH Medan > Business School > Management
Depositing User: Users 14734 not found.
Date Deposited: 22 Jun 2021 09:41
Last Modified: 13 Jan 2022 03:54
URI: http://repository.uph.edu/id/eprint/36529

Actions (login required)

View Item
View Item