Setiawan, Laurensius (2016) Usulan perbaikan kualitas pelayanan dengan metode servqual dan hoq di iitf cabang sasung dojang jakarta. Bachelor thesis, Universitas Pelita Harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) |
|---|---|
| Creators: | Creators NIM Email ORCID Setiawan, Laurensius UNSPECIFIED UNSPECIFIED UNSPECIFIED |
| Additional Information: | SK 33-11 SET u |
| Subjects: | T Technology > T Technology (General) > T55.4-60.8 Industrial engineering. Management engineering |
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering |
| Depositing User: | Phillips Iman Heri Wahyudi |
| Date Deposited: | 31 May 2021 02:38 |
| Last Modified: | 31 May 2021 02:38 |
| URI: | http://repository.uph.edu/id/eprint/36615 |
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