Fernando, Fernando (2017) Integrasi service wuality, model kano dan matriks house of quality sebagai upaya usulan perbaikan kualitas pelayanan di situs belanja online vzstore. Bachelor thesis, Universitas Pelita Harapan.
Full text not available from this repository.| Item Type: | Thesis (Bachelor) |
|---|---|
| Creators: | Creators NIM Email ORCID Fernando, Fernando UNSPECIFIED UNSPECIFIED UNSPECIFIED |
| Additional Information: | SK 33-13 FER i |
| Subjects: | T Technology > T Technology (General) > T55.4-60.8 Industrial engineering. Management engineering |
| Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering Current > Faculty/School - UPH Karawaci > Faculty of Science and Technology > Industrial Engineering |
| Depositing User: | Phillips Iman Heri Wahyudi |
| Date Deposited: | 31 May 2021 02:39 |
| Last Modified: | 31 May 2021 02:39 |
| URI: | http://repository.uph.edu/id/eprint/36637 |
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