The effect of product quality on buying decision at pt. kedaung medan industrial

Angestu, Stevan (2019) The effect of product quality on buying decision at pt. kedaung medan industrial. Bachelor thesis, Universitas Pelita Harapan.

[thumbnail of Title] Text (Title)
Title.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (847kB)
[thumbnail of Abstract]
Preview
Text (Abstract)
Abstract.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (173kB) | Preview
[thumbnail of ToC] Text (ToC)
ToC.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
[thumbnail of Chapter1]
Preview
Text (Chapter1)
Chapter1.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (649kB) | Preview
[thumbnail of Chapter2] Text (Chapter2)
Chapter2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
[thumbnail of Chapter3] Text (Chapter3)
Chapter3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
[thumbnail of Chapter4] Text (Chapter4)
Chapter4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (2MB)
[thumbnail of Chapter5] Text (Chapter5)
Chapter5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (355kB)
[thumbnail of Bibliography]
Preview
Text (Bibliography)
Bibliography.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (356kB) | Preview
[thumbnail of Appendices] Text (Appendices)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (3MB)

Abstract

Product quality is the number one consideration in any purchasing decision. It is also one of the marketing mix elements. PT. Kedaung Medan Industrial is a company engaged in glassware manufacturing industry. Phenomenon that occurs in the company is the decline on buying decisions at the company. Based on preliminary research, one of the problems causing the decline in buying decision is product quality. This research uses the theories about product quality, the classification and indicators relevant to the effect on buying decision. The framework of this research is to analyze the relationship between product quality and buying decision. The methods used by the writer in this research are correlational and descriptive research. The data used in this research are primary data and secondary data. This research uses simple linear regression, hypothesis test and determination coefficient to investigate the effect of product quality on buying decision.Based on research results, the correlation test has resulted in 0.729, which means that the relationship between product quality and buying decision is strong, significant, and in straight direction.Some recommendations of this research are that, when company wants to get higher product quality, it has to make research on quality limits set, then making rejuvenation of production machines. Besides that, the company also has to make a research on rival products, and make improvement on its own products so that customers will buy products from the company when they compare them with other companies’ products.
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Angestu, Stevan
NIM00000017064
s00000017064@student.uph.edu
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
fang, eddy
NIDN0110018704
eddy.mdn@lecturer.uph.edu
Uncontrolled Keywords: product quality, buying decision, marketing mix
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Medan > Business School > Management
Current > Faculty/School - UPH Medan > Business School > Management
Depositing User: rony lubis
Date Deposited: 02 Aug 2021 09:04
Last Modified: 13 Jan 2022 03:15
URI: http://repository.uph.edu/id/eprint/40319

Actions (login required)

View Item
View Item