Suatu permasalahan yang terjadi antara Ibu Sriatin dengan Bank BRI Kcp Pucang, yang dimana 2 SHM milik Ibu Sriatin telah dilelang oleh pihak Bank BRI Kcp Pucang namun risalah lelang dan hasil perhitungan yang turun dari balai lelang tidak disampaikan kepada Ibu Sriatin. Proses penyelesaian masalah Ibu Sriatin ini dilakukan dengan melakukan analisis dari Undang-Undang perbankan, Peraturan Bank Indonesia dan Undang-Undang perlindungan konsumen, yang dimana dalam analisa tersebut dijelaskan secara detail pelanggaran yang dilakukan oleh Bank BRI KCP Pucang kota Surabaya. Dari analisa tersebut dapat diketahui bahwa pihak Bank BRI KCP Pucang Kota Surabaya telah melakukan pelanggaran yang dimana pihak Bank BRI tersebut tidak menerbitkan hasil rincian pembayaran hutang dan hasil risalah lelang 2 SHM milik Ibu Sriatin. Jumlah Referensi : 10 (1983-2017) Kata kunci : lelang bank, peraturan OJK, peraturan keuangan, perbankan / ABSTRACT STEPHANUS SUGIONO (02051170044) ANALYSIS OF LEGAL REMEDIES TOWARDS AUCTION PROCEDURES WHICH HAS NOT BEEN DELIVERED TO THE DEBTOR (Mrs. Sriatin to Bank BRI KCP Pucang Surabaya City) (41 pages) A problem occurred between Mrs. Sriatin and Bank BRI Kcp Pucang, in which 2 SHM owned by Mrs. Sriatin had been auctioned off by the Bank BRI Kcp Pucang, but the minutes of the auction and the results of the calculations that came down from the auction hall were not submitted to Mrs. Sriatin. The process of resolving the Mrs. Sriatin problem was carried out by the analyzing the banking law, Bank Indonesia regulations and consumer protection laws, which in this analysis explained in detail the violation committed by the Bank BRI Kcp Pucang, Surabaya City. From this analysis, it can be seen that the BRI Kcp Pucang Surabaya City has committed a violation in which the BRI Bank didn’t publish the detailed results of debt payments and the minutes of auction of 2 SHM owned by Mrs. Sriatin Number of references: 10 (1983-2017) Keywords : bank auction, OJK regulation, Finance reculation,Banking