Jameson, Jonathan (2021) The effects of brand attachment and brand experience towards brand trust and repurchase intention of Shopee in Jabodetabek. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Many people are embracing the world of e-commerce to increase their sales or establish new
enterprises since it has become an instantaneous aspect of commercial transactions. This
research is done to learn more about the ongoing phenomena of Shopee's usage traffic in
Indonesia. The goal of this study is to build on the application of the theory of emotions to
investigate the connection between variables of Online Brand Attachment, Online Brand
Experience, Online Brand Trust, and Online Repurchase Intention. The moderating variable is
Online Brand Attachment, while the dependent variable of this research are Online Brand Trust
and Online Repurchase Intention. This research uses a quantitative method and uses non-probability
sampling method namely, purposive sampling as the data collection techniques by distributing
online questionnaires. There are 30 samples taken for the preliminary testing and 200 samples
taken for the actual test. The data collected in the preliminary study and actual test are tested by
the validity and also reliability testing. The data are then analyzed via Structural Equation
Modeling (SEM) to test the hypothesis and then come with conclusions. Hence, the results are all
the supported and unsupported hypotheses.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Jameson, Jonathan NIM00000020489 @jonathanjameson98@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Meranga, Isana SC NIDN0331126905 isana.meranga@uph.edu |
Uncontrolled Keywords: | online brand attachment; online brand experience; online brand trust; online repurchase intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | Users 13352 not found. |
Date Deposited: | 14 Jan 2022 16:57 |
Last Modified: | 07 Mar 2022 02:19 |
URI: | http://repository.uph.edu/id/eprint/44496 |