Nathaniel, Ricardo Oscar (2021) Analisis faktor monetary value, quality of benefits value, social status value, information value, dan preference value terhadap purchase intention pengguna Traveloka di Surabaya. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Traveloka menjadi salah satu perusahaan yang bergerak di bidang layanan e-commerce
yang menyediakan layanan pemesanan kebutuhan perjalanan, hingga pemesanan
penginapan, dan layanan yang baru adalah menyediakan informasi mengenai lokasi
vaksin Covid-19. Adanya Traveloka mendukung pengembangan sektor pariwisata
nasional. Selama pandemi Covid-19, sektor pariwisata meskipun mengalami dampak,
namun permintaan terkait kebutuhan liburan. Oleh karena itu penelitian ini bertujuan
untuk menganalisa faktor yang mempengaruhi purchase intention pengguna Traveloka
di Kota Surabaya. Faktor yang dimaksud adalah monetary value, quality of benefits
value, social status value, information value, dan preference value.
Penelitian ini dilakukan merupakan jenis penelitian kausal dan pendekatan kuantitatif.
Obyek penelitian ini adalah Traveloka dengan subyek penelitian adalah pengguna
Traveloka di Surabaya. Pengumpulan data dilakukan dengan memberikan kuesioner
secara online kepada pengguna Traveloka di Kota Surabaya. Teknik pengambilan
sampel dilakukan secara snowball sampling. Teknik analisis data yang digunakan
untuk uji hipotesis adalah software AMOS versi 22.0.
Hasil penelitian membuktikan bahwa monetary value, quality of benefits value, social
status value, information value, dan preference value berpengaruh positif signifikan
terhadap purchase intentions pada pengguna Traveloka di Surabaya. /
Traveloka is one of the companies engaged in e-commerce services that provides
booking services for travel needs, to booking lodging, and a new service is providing
information about the location of the Covid-19 vaccine. The existence of Traveloka
supports the development of the national tourism sector. During the Covid-19
pandemic, although the tourism sector experienced an impact, the demand was related
to holiday needs. Therefore, this study aims to analyze the factors that influence the
purchase intention of Traveloka users in the city of Surabaya. The factors in question
are monetary value, quality of benefits value, social status value, information value,
and preference value.
This research is a type of causal research and a quantitative approach. The object of
this research is Traveloka with the research subjects are Traveloka users in Surabaya.
Data was collected by providing online questionnaires to Traveloka users in Surabaya.
The sampling technique was carried out by snowball sampling. The data analysis
technique used to test the hypothesis is AMOS software version 22.0.
The results of the study prove that monetary value, quality of benefits value, social
status value, information value, and preference value have a significant positive effect
on purchase intentions for Traveloka users in Surabaya.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Nathaniel, Ricardo Oscar NIM02011180049 ricardooscar1410@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Suryaputra, Ronald 0720097804 ronald.suryaputra@uph.edu Thesis advisor Amelia, Monica 0715128701 amelia.fe@uph.edu |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
Depositing User: | Users 23383 not found. |
Date Deposited: | 02 Mar 2022 07:40 |
Last Modified: | 15 Mar 2022 07:09 |
URI: | http://repository.uph.edu/id/eprint/46984 |