Analisis pengaruh physical environment, food quality, customer orientation, communication, relationship benefits, price fairness terhadap customer loyalty melalui relationship quality pada konsumen Ropang Plus Plus di Surabaya

agustinus, mikhael (2022) Analisis pengaruh physical environment, food quality, customer orientation, communication, relationship benefits, price fairness terhadap customer loyalty melalui relationship quality pada konsumen Ropang Plus Plus di Surabaya. Masters thesis, universitas pelita harapan.

Text (Title.pdf)
Title.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Share Alike.
Download (702kB)

Preview

Text (Abstract.pdf)
Abstract.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (221kB) | Preview

Preview

Text (ToC.pdf)
ToC.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (334kB) | Preview

Preview

Text (Chapter 1.pdf)
Chapter 1.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB) | Preview

Text (Chapter 2.pdf)
Chapter 2.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (557kB)

Text (Chapter 3.pdf)
Chapter 3.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (582kB)

Text (Chapter 4.pdf)
Chapter 4.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (1MB)

Text (Chapter 5.pdf)
Chapter 5.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (438kB)

Preview

Text (Bibliography.pdf)
Bibliography.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (212kB) | Preview

Text (Appendices.pdf)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.
Download (962kB)

Abstract

Pertumbuhan industri restoran makanan di Indonesia cukup berkembang pesat,seiring berjalannya waktu restoran makanan dibedakan salah satunya restoran makanan cepat saji, yang dimana restoran makanan cepat saji ini tidak perlu menunggu waktu yang lama.Seiring berjalannya waktu pola masyarakatpun mulai bergeser dan cenderung lebih menyukai restoran cepat saji dikarenakan lebih cepat dan praktis.Salah satu restoran cepat saji di Indonesia adalah Warunk UpNormal Surabaya yang memiliki pengaruh terhadap perkembangan industri restoran cepat saji.

Item Type:	Thesis (Masters)
Creators:	Creators NIM Email ORCID agustinus, mikhael 02619200005 mikhaelwijay4@gmail.com UNSPECIFIED
Contributors:	Contribution Contributors NIDN/NIDK Email Thesis advisor suryaputra, ronald UNSPECIFIED UNSPECIFIED Thesis advisor amelia, amelia UNSPECIFIED UNSPECIFIED
Uncontrolled Keywords:	Physical Environment, Food Quality, Customer Orientation, Communication, Relationship Benefits, Price Fairness, Relationship Quality
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	University Subject > Current > Faculty/School - UPH Surabaya > Business School > Master of Management Current > Faculty/School - UPH Surabaya > Business School > Master of Management
Depositing User:	Users 19209 not found.
Date Deposited:	15 Mar 2022 02:53
Last Modified:	15 Mar 2022 02:53
URI:	http://repository.uph.edu/id/eprint/47154

Actions (login required)

: View Item