Khumarga, Calvina Izumi (2016) Pengaruh consumer style inventoryterhadap re-purchase intention pada pengguna social networking sites. Masters thesis, Universitas Pelita Harapan.
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Abstract
Nowadays the use of social networking sites has grown in Indonesia.
Consumers originated from Indonesia generally buy their apparel products
through online shopping. This research is purposed to investigate wether
Indonesian consumer’s decision making style would affect their re-purchase
intention using SNS by looking the influence of opinion seeking using e-WOM
that available at SNS and consumer attitudes toward online social shopping
behaviors itself.
The initial analysis was done by pretest to 30 respondents for testing the
validity and reliabilities of the questionnaires. The analysis is done by
distributing actual questionnaires to 245 respondents’ online and manual
deployment. The data obtained were analyzed using structural equation
modeling method to get qualified construct validity and model fit. Furthermore
the hypothesis was tested using structural models and testing mediation using
sobel test.
The results of this study found that the types of decision-making high
quality consciousness, price consciousness, consciousness novelty, brand
consciousness, recreational orientation, brand loyal consciousness, and confused
from over choice are positively influencing the opinion seeking using e-WOM
on SNS as well as social attitudes towards online shopping behavior through
SNS where both of it are mediating those decision making with purchase
intention using SNS. Meanwhile the type of impulsive buying decision are not
influencing opinion seeking through e-WOM opinion and social attitudes
towards online shopping behavior through SNS where both of these also have no
effect of mediation from impulsive buying towards purchase intention using
SNS. / Saat ini penggunaan social networking sites sudah berkembang di
Indonesia. Konsumen Indonesia pada umumnya membeli produk pakaian
melalui online shopping. Penelitian ini bertujuan untuk melihat pengaruh tipe
pengambilan keputusan oleh konsumen Indonesia terhadap minat untuk
membeli ulang suatu produk menggunakan SNS yang dipengaruhi oleh opini
pada e-WOM yang tersedia di SNS dan sikap konsumen terhadap perilaku
online social shopping itu sendiri.
Analisis awal dilakukan dengan melakukan pre-test kepada 30
responden untuk pengujian validitas dan reliablitas kuisioner. itu dilakukan
penyebaran kuisioner aktual kepada 245 responden secara online maupun
penyebaran manual. Data yang didapat kemudian dianalisa menggunakan
metode structural equation modelling dan didapatkan construct validity dan
model fit yang memenuhi syarat. Selanjutnya dilakukan pengujian hipotesis
menggunakan structural model dan pengujian mediasi menggunakan sobel test.
Hasil penelitian ini didapatkan bahwa tipe pengambilan keputusan
high quality consciousness, price consciousness, novelty consciousness, brand
consciousness, recreational orientation, brand loyal consciousness, dan
confused from overchoice berpengaruh positif terhadap pencarian opini
menggunakan e-WOM di SNS serta sikap terhadap perilaku online social
shopping melalui SNS dimana kedua hal ini memediasi tipe pengambilan
keputusan tersebut diatas dengan purchase intention menggunakan SNS.
Sedangkan tipe pengambilan keputusan impulsive buying tidak berpengaruh
terhadap pencarian opini melalui e-WOM dan sikap terhadap perilaku online
social shopping melalui SNS dimana kedua hal tersebut juga tidak memiliki
pengaruh mediasi dari impulsive buying terhadap purchase intention
menggunakan SNS.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Khumarga, Calvina Izumi NIM06120090037 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Huliselan, Juana Judith NIDN0006065801 UNSPECIFIED |
Uncontrolled Keywords: | Consumer Style Inventory ; e-WOM seeking ; attitude towards online social shopping ; re-purchase intention using SNS) |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Phillips Iman Heri Wahyudi |
Date Deposited: | 17 Jun 2022 02:23 |
Last Modified: | 17 Jun 2022 02:23 |
URI: | http://repository.uph.edu/id/eprint/47835 |