Sandy, Johanes Michael (2020) Performance expancy, effort expectancy, social influence, facilitating conditions, peceived value, perceived risk, perceived trust, perceived regulatory dan promotinal benefits terhadap niat pengguna e-wallet. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Melonjaknya jumlah layanan dompet digital di Indonesia menjadi suatu fenomena
teknologi khususnya dalam bidang keuangan. Dengan munculnya fenomena
tersebut, maka penulis melakukan penelitian yang bertujuan untuk mengetahui
apakah perceived trust, promotional benefits, effort expectancy, performance
expectancy, social influence, facilitating condition, perceived risk, perceived
regulatory support, dan perceived value mempunyai pengaruh terhadap niat
penggunaan e-wallet di Indonesia, khususnya di DKI Jakarta. Konstruk yang
dipakai dalam penelitian ini adalah perceived trust, promotional benefits, effort
expectancy, performance expectancy, social influence, facilitating condition,
perceived risk, perceived regulatory support, dan perceived value. Teknik sampling
yang digunakan adalah probabilistic sampling (random sampling) dengan jumlah
sampel sebesar 100. Datadianalisis menggunakan metode PLS dengan bantuan dari
tools SmartPLS 3. Hasilpenelitian ini menunjukan bahwa Performance expectancy
dan social influence merupakan faktoryang mempunyai pengaruh yang paling kuat,
diikuti oleh Perceived Trust dan Promotional Benefits. Sedangkan Effort
Expectancy tidak mempunyai pengaruh terhadap niat penggunaan e-wallet.
/ The increasing number of digital wallet services in Indonesia has become a
technological phenomenon, especially in the financial sector. With the emergence
of this phenomenon, the authors conducted a study that aims to determine is
perceived trust, promotional benefits, effort expectancy, performance expectancy,
social influence, facilitating condition, perceived risk, perceived regulatory
support, and perceived value have influence to the intention to use of e-wallet in
Indonesia, especially in DKI Jakarta. The constructs used in thisresearch are
Perceived Trust, Promotional Benefits, Effort Expectancy, Performance
expectancy, and social influence. The sampling technique used is probabilistic
sampling (random sampling) with a sample size of 100. Data were analyzed using
the PLS method with the help of SmartPLS 3 tools. The results of this study indicate
that Performance expectancyand social influence are the factors that have the
strongest influence, followed by Perceived Trust. and Promotional Benefitss.
Meanwhile, Effort Expectancy has no effect on the intention to use e-wallet.
Item Type: | Thesis (Bachelor) |
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Creators: | Creators NIM Email ORCID Sandy, Johanes Michael NIM00000023274 Jmichaelsandy@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Hutabarat, Moses L.P. NIDN0329077202 UNSPECIFIED |
Uncontrolled Keywords: | Mobile Payment, Fintech, E-wallet, Technology Acceptance. |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | Johanes Michael Sandy |
Date Deposited: | 22 Jun 2022 01:37 |
Last Modified: | 22 Jun 2022 01:37 |
URI: | http://repository.uph.edu/id/eprint/47904 |