Wonggow, Try Yadi (2022) Persepsi tentang information communication and technology (ICT) dikehidupan kerja, burnout yang dirasakan, job satisfaction, dan peran work-family balance. Bachelor thesis, Universitas Pelita Harapan.
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Abstract
Penelitian ini bertujuan untuk mengetahui pengaruh apa saja yang akan
ditimbulkan oleh information communication and technology demands dan information
communication and technology resources pada perusahaan manufaktur dan perusahaan
jasa, yang mana dalam penelitian ini dua jenis information communication and
technology ini akan mempengaruhi work-family balance dan burnout, work-family
balance akan memediasi pengaruh information communication and technology demands
dan information communication and technology resources pada efek burnout yang
dirasakan karyawan, dan burnout akan berpengaruh negatif pada job satisfaction.
Penelitian ini akan dilakukan pada karyawan perusahaan manufaktur dengan
jumlah responden 81 dan perusahaan jasa 40 responden, yang mana pengambilan sampel
akan meggunakan teknik non-probability sampling karena sampel yang menjadi sampel
penelitian adalah karyawan yang menggunakan teknologi dan digital pada operasional
pekerjaan, untuk mendapatkan data pada penelitian ini akan menggunakan kuisioner yang
disebarkan secara online, dan untuk uji validitas dan realibilitas akan menggunakan IBM
SPSS dan untuk analisis hipotesis peneliti menggunakan SmartPLS.
Metode analisis menggunakan Partial Least Square (PLS), hasil dari penelitian
menunjukan information communication and technology memberikan dampak negatif
pada perspektif karyawan, work-family balance atau keseimbangan waktu kerja dan
waktu untuk keluarga memberikan pengaruh positif pada perusahaan jasa, variabel
moderasi yaitu work-family balance gagal dalam memediasi information communication
and technology dan burnout, efek burnout yang dirasakan karyawan dapat memberikan
pengaruh yang negatif terhadap kepuasan kerja atau job satisfaction.
Hasil dari penelitian ini berfokus terhadap pengaruh teknologi komunikasi pada
ruang lingkup pekerjaan karyawan, perusahaan harus mampu dalam menyesuaikan beban
kerja dengan kompetensi karyawan dan mampu mengembangkan kompetensi karyawan
dibidang teknologi komunikasi / This study aims to determine what effects will be caused by information communication
and technology demands and information communication and technology resources on
manufacturing companies and service companies, in which in this study these two types
of information communication and technology will affect work-family balance and
burnout. , work-family balance will mediate the effect of information communication and
technology demands and information communication and technology resources on the
burnout effect felt by employees, and burnout will have a negative effect on job
satisfaction.
This research will be conducted on employees of manufacturing companies with a total of
81 respondents and service companies of 40 respondents, in which the sampling will use
a non-probability sampling technique because the sample that is the research sample is
employees who use technology and digital in work operations, to obtain data on This
study will use questionnaires distributed online, and for validity and reliability testing will
use IBM SPSS and for hypothesis analysis researchers will use SmartPLS.
The data analysis method is supported by Partial Least Square (PLS), the results of the
study show that information communication and technology has a negative impact on the
perspective of employees, work-family balance or the balance of work time and family
time has a positive influence on service companies, moderating variables the work-family
balance fails to mediate information communication and technology and burnout, the
burnout effect felt by employees can have a negative influence on job satisfaction.
The results of this study focus on the influence of technology and digitalization or
information communication and technology on the scope of work of employees, because
the influence of technology and digitalization has a negative influence on the perspective
of employees, company policies must be able to adjust the workload to the competence of
employees and able to develop employee competence in the field of technology
communication.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Wonggow, Try Yadi NIM00000024012 tryyadiwonggow69@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Huliselan, Juanna Judith NIDN0006065801 juanna.judith@uph.edu |
Uncontrolled Keywords: | Information Communication and Technology Demands; Information Communication and Technology Resources; Work-family Balance; Burnout; Job Satisfaction |
Subjects: | H Social Sciences > H Social Sciences (General) |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management Current > Faculty/School - UPH Karawaci > Business School > Management |
Depositing User: | Tri Yadi Wonggow |
Date Deposited: | 23 Jun 2022 06:20 |
Last Modified: | 23 Jun 2022 06:20 |
URI: | http://repository.uph.edu/id/eprint/47983 |