Sopamena, Mauren Irene (2019) Pengaruh servant leadership, trust dan komunikasi interpersonal terhadap organizational citizenship behaviour di Sekolah Lentera Harapan Curug Tangerang. Masters thesis, Universitas Pelita Harapan.
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Abstract
Teacher Organizational Citizenship Behavior is one of important things to
support every aspect in school and to make school grow in a better way and of
course all of that are happen to glorify God’s name. Teacher Organizational
Citizenship Behavior was influenced by both directly or indirectly factors. Some
of the factor directly related to Organizational Citizenship Behavior are principal
leadership, trust and interpersonal communication. This study aims to determine
the effect of servant leadership, trust and interpersonal communication to
Organizational Citizenship Behavior. The subject of the research is 50 teacher
who teach at Lentera Harapan School in Curug Tangerang area. These research
design used is path analysis with quantitative approach and the data will be
processed the using SmartPLS. From the result of the research, it can be
concluded that servant leadership has a positive effect on interpersonal
communication, (2) trust has a positive effect on interpersonal communication,
(3)servant leader has a positive effect on organizational citizenship behavior, (4)
trust has a positive influence on organizational citizenship behavior and (5)
interpersonal communication has a positive effect on organizational citizenship
behaviour. / Organizational Citizenship Behavior guru merupakan salah satu hal yang
berperan penting dalam mendukung setiap aspek di sekolah untuk berkembang ke
arah yang lebih baik dan tentunya dilakukan untuk memuliakan nama Allah.
Organizational Citizenship Behavior guru dipengaruhi oleh faktor-faktor yang
berkaitan langsung maupun tidak langsung. Beberapa faktor yang berkaitan
langsung adalah kepemimpinan kepala sekolah, kepercayaan dan komunikasi
interpersonal. Penelitian ini bertujuan untuk mengetahui pengaruh servant
leadership, trust dan komunikasi interpersonal terhadap Organizational
Citizenship Behavior. Adapun subjek penelitian adalah 50 guru yang mengajar di
sebuah Sekolah Lentera Harapan di daerah Curug, kabupaten Tangerang. Desain
data penelitian yang digunakan adalah analisis jalur dengan pendekatan kuantitatif
dan akan diolah menggunakan program SmartPLS. Dari hasil penelitian,
diperoleh kesimpulan (1) servant leader berpengaruh positif terhadap komunikasi
interpersonal, (2) trust berpengaruh positif terhadap komunikasi interpersonal, (3)
servant leader berpengaruh positif terhadap organizational citizenship behaviour,
(4) trust berpengaruh positif terhadap organizational citizenship behaviour dan
(5) komunikasi interpersonal berpengaruh positif terhadap organizational
citizenship behaviour.
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Sopamena, Mauren Irene NIM01668170009 maurenirene22@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Hananto, Hananto NIDN0303066202 UNSPECIFIED |
Additional Information: | T 69-17 SOP p |
Uncontrolled Keywords: | Servant leadership ; Trust ; Interpersonal Communication ; Organizational Citizenship Behavior |
Subjects: | L Education > LB Theory and practice of education > LB1028.3 Educational techology |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Education > Master of Educational Technology Current > Faculty/School - UPH Karawaci > Faculty of Education > Master of Educational Technology |
Depositing User: | Users 15 not found. |
Date Deposited: | 05 Nov 2019 09:45 |
Last Modified: | 19 Nov 2021 07:39 |
URI: | http://repository.uph.edu/id/eprint/4867 |