Factors affecting employee engagement : a study on PT. PMJ

Angelina, Sylvia (2019) Factors affecting employee engagement : a study on PT. PMJ. Bachelor thesis, Universitas Pelita Harapan.

Full text not available from this repository.

Abstract

This study aims to determine the effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance of Starbucks in North Jakarta. This research is conducted to improve employee performance with job satisfaction in work environments, leadership styles, and organizational culture. The determination of sample uses a non-probability purposive sampling with 150 Baristas of Starbucks who have worked full-time for at least two years as the sample. This research uses 21 indicators. This research is a quantitative research, where data collection is done by distributing questionnaires to respondents. The data presented is the result of recapitulation from the Smart PLS 3.0 program. The Result of this research indicates that leadership style, organizational culture, and job satisfaction are positively and significantly affecting employee performance. However, work environment needs to be concerned and reviewed by Starbucks of North Jakarta in order to improve employee performance
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Angelina, Sylvia
NIM00000012891
UNSPECIFIED
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Bernarto, Innocentius
NIDN0320016501
UNSPECIFIED
Additional Information: SK 11-15 ANG f; 31001000264144
Uncontrolled Keywords: work environment; employee performance; job satisfaction; leadership style; organizational culture
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Karawaci > Business School > Management
Current > Faculty/School - UPH Karawaci > Business School > Management
Depositing User: Yanni Karina
Date Deposited: 02 Aug 2022 07:44
Last Modified: 02 Aug 2022 07:44
URI: http://repository.uph.edu/id/eprint/49140

Actions (login required)

View Item
View Item