Rahmawati, Ika (2022) Analisis pengaruh kredibilitas influencer perilaku imitasi influencer, fenomena fear of missing out, positif electronic word of mouth (e-wom)dan dampaknya pada niat beli pada produk kosmetik lokal yang didukung oleh influencer media sosial. Masters thesis, Universitas Pelita Harapan.
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Abstract
Influencer adalah sumber yang efektif untuk membangun hubungan positif
dengan pelanggan karena mereka mentransfer pesan merek kepada pengikut
mereka. Penelitian ini bertujuan untuk mengkaji pengaruh kredibilitas Influencer
terhadap niat pelanggan untuk membeli produk endorse yang dimediasi oleh
perilaku imitasi Influencer. Peneliti juga memeriksa peran mediasi FOMO serta
positif e-WOM pada niat beli. Penelitian ini adalah penelitian kausalitas multivariat
dengan menggunakan pendekatan Model Persamaan Struktural (SEM) untuk
menganalisis data. Data dalam penelitian didapatkan dari penyebaran kuesioner
kepada 407 responden setelah dilakukannya filterisasi. Hasil penelitian
menunjukkan variabel kredibilitas influencer ditemukan tidak mempengaruhi
secara langsung niat beli masyarakat atas produk kosmetik lokal. Sementara itu,
variabel kredibilitas influencer ditemukan berpengaruh poditif dan signifikan
terhadap perilaku imitasi influencer, fenomena fear of missing out dan positif e�WOM, serta ketiga variabel tersebut ditemukan pula mempengaruhi niat beli
konsumen. Temuan menarik dalam penelitian ini adalah ditemukannya peran penuh
mediasi atas perilaku imitasi influencer, fenomena fear of missing out dan positif e�WOM pada hubungan antara kredibilitas influencer dan niat beli masyarakat atas
produk kosmetik lokal. Penelitian ini dilengkapi dengan implikasi manajerial yang
dapat dimplementasikan oleh pelaku usaha terkait/Influencers are a practical resource for building positive relationships with
customers as they transfer the brand message to their followers. This study aims to
examine the effect of Influencer credibility on customer intention to buy endorsed
products mediated by Influencer imitation behavior. Researchers also examined the
mediating role of FOMO and positive e-WOM on purchase intention. This research
is a multivariate causality study using a Structural Equation Model (SEM) to
analyze the data. The data in this study were obtained by distributing
questionnaires to 451 respondents and getting a final total of 407 respondents after
filtering. The results showed that nine were accepted of the ten existing hypotheses,
and one was rejected. The influence of the influencer credibility variable was
unable to influence people's purchase intentions for local cosmetic products
directly.
Meanwhile, the influencer credibility variable was found to have a positive
and significant effect on influencer imitation behavior, the phenomenon of fear of
missing out, and positive e-WOM. The three variables were also found to influence
consumer purchase intentions. An interesting finding in this study is discovering a
fully mediating role in influencer imitation behavior, the phenomenon of fear of
missing out, and positive e-WOM on the relationship between influencer credibility
and people's purchase intention of local cosmetic products. This research is
equipped with managerial implications that related business actors can implement.
Item Type: | Thesis (Masters) |
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Creators: | Creators NIM Email ORCID Rahmawati, Ika NIM01619200098 tariganika@ymail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Sijabat, Rosdiana NIDN0306097801 UNSPECIFIED |
Uncontrolled Keywords: | kredibilitas influencer ; perilaku imitasi Influencer ; fear of missing out, positif electonic word of mouth, niat beli |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Business School > Master of Management Current > Faculty/School - UPH Karawaci > Business School > Master of Management |
Depositing User: | Users 22196 not found. |
Date Deposited: | 20 Aug 2022 03:40 |
Last Modified: | 29 Sep 2022 06:37 |
URI: | http://repository.uph.edu/id/eprint/49323 |