Zanatul, Laila (2022) Evaluasi waktu tunggu resep elektronik pasien rawat jalan di rumah sakit x kota Tangerang. Diploma thesis, Universitas Pelita Harapan.
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Abstract
Latar Belakang: Waktu tunggu pelayanan kefarmasian merupakan waktu
yang diperlukan pasien untuk mendapatkan pelayanan resep dari pasien
memberikan resep sampai pasien mendapatkan obat. Waktu tunggu pelayanan obat
non racikan dan racikan merupakan tenggang waktu mulai dari pasien menyerahkan
resep sampai pasien sampai menerima resep, lamaya waktu obat racikan ≤ 60 menit
sedangkan non racikan ≤ 30 menit. Komplain pasien tentang waktu tunggu selalu
ada dalam pelayanan kefarmasian di Rumah Sakit X Tangerang. Tujuan:
Mengetahui gambaran jumlah obat dalam resep terhadap waktu tunggu. Di Rumah
Sakit X kota Tangerang. Metode: Jenis penelitian bersifat deskritif dan dilakukan
secara prospektif. Sampel yang digunakan berdasarkan rumus slovin dan teknik
pengambilan data secara random sampling. Teknik Pengambilan Data: melakukan
pengamatan yang sedang berlangsung atau observasi denganl instrumen penelitian
menggunakan lembar pengumpulan data secara random sampling dengan mengisi
case report form. Data diolah menggunakan Miscrosoft Excel dan hasil penelitian
akan disajikan dalam bentuk tabel. Hasil: Berdasarkan evaluasi waktu tunggu obat
dengan total 261 sampel yang tidak tercapai 155 sampel dengan jumlah Non
Racikan 126 sampel yang membutuhkan waktu 09:19 – 21:14 menit dan Racikan
dengan jumlah 29 sampel membutuhkan waktu 27:30 – 36:35 menit. Waktu tunggu
yang mempengaruhi pelayanan obat di Farmasi rawat jalan di antaranya, Tahap
pengambilan obat untuk non racikan dan racikan, tahap pengemasan obat, tahap
pengecekan obat dan tahap penyerahan obat / Background: Waiting time for pharmaceutical services is the time it takes
for patients to get prescription services from the patient giving the prescription until
the patient gets the drug. The waiting time for non-concoction and concoction drug
services is the grace period starting from the patient submits the prescription until
the patient receives the prescription, the length of time for concoction drugs is 60
minutes while non-concoctions are 30 minutes. Patient complaints about waiting
times are always present in pharmaceutical services at Hospital X Tangerang.
Objective: To describe the number of drugs in the prescription against the waiting
time. At Hospital X Tangerang city. Methods: This type of research is descriptive
and carried out prospectively. The sample used is based on the Slovin formula and
the data collection technique is random sampling. Data Collection Techniques:
conducting ongoing observations or observations with research instruments using
data collection sheets by random sampling by filling out a case report form. The
data is processed using Microsoft Excel and the research results will be presented
in tabular form. Results and Discussion: Based on the evaluation of drug waiting
time with a total of 261 samples, 155 samples were not achieved with a total of 126
samples which took 09:19 – 21:14 minutes and Concoction with a total of 29
samples took 27:30 – 36:35 minutes. Waiting times that affect drug services in
outpatient pharmacies include, the stage of taking drugs for non-concoctions and
concoctions, the drug packaging stage, the drug checking stage and the drug
delivery stage.
Item Type: | Thesis (Diploma) |
---|---|
Creators: | Creators NIM Email ORCID Zanatul, Laila NIM01175190020 zanatullaila94@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Febbyasi, Megawaty 0308028008 febbyasi.megawaty@uph.edu |
Uncontrolled Keywords: | Waktu tunggu ; jumlah obat ; racikan dan non racikan ; pasien rawat jalan |
Subjects: | R Medicine > RS Pharmacy and materia medica |
Divisions: | University Subject > Current > Faculty/School - UPH Karawaci > Faculty of Health Sciences > Pharmacy (Diploma) Current > Faculty/School - UPH Karawaci > Faculty of Health Sciences > Pharmacy (Diploma) |
Depositing User: | Users 6288 not found. |
Date Deposited: | 09 Sep 2022 00:33 |
Last Modified: | 09 Sep 2022 00:33 |
URI: | http://repository.uph.edu/id/eprint/50308 |