Analisis pengaruh kualitas layanan terhadap kepuasan dan kesetiaan pelanggan Ardelia Salon di Surabaya

Amelia, Elva (2012) Analisis pengaruh kualitas layanan terhadap kepuasan dan kesetiaan pelanggan Ardelia Salon di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.

[thumbnail of Title.pdf] Text (Title.pdf)
Title.pdf.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (7MB)
[thumbnail of Abstract.pdf]
Preview
Text (Abstract.pdf)
ABSTRAK.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (62kB) | Preview
[thumbnail of ToC.pdf]
Preview
Text (ToC.pdf)
Kata Pengantar.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (87kB) | Preview
[thumbnail of ToC.pdf]
Preview
Text (ToC.pdf)
Daftar isi.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (109kB) | Preview
[thumbnail of Chapter1.pdf]
Preview
Text (Chapter1.pdf)
BAB I.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (67kB) | Preview
[thumbnail of Chapter2.pdf] Text (Chapter2.pdf)
BAB II.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (103kB)
[thumbnail of Chapter3.pdf] Text (Chapter3.pdf)
BAB III.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (203kB)
[thumbnail of Chapter4.pdf] Text (Chapter4.pdf)
BAB IV.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (399kB)
[thumbnail of Chapter5.pdf] Text (Chapter5.pdf)
BAB V.pdf
Restricted to Registered users only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (62kB)
[thumbnail of Bibliography.pdf]
Preview
Text (Bibliography.pdf)
daftar pustaka.pdf
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (102kB) | Preview
[thumbnail of Appendices.pdf] Text (Appendices.pdf)
Appendices.pdf
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial Share Alike.

Download (1MB)
Item Type: Thesis (Bachelor)
Creators:
Creators
NIM
Email
ORCID
Amelia, Elva
NIM01120090031
UNSPECIFIED
UNSPECIFIED
Contributors:
Contribution
Contributors
NIDN/NIDK
Email
Thesis advisor
Tulasi, Daniel
UNSPECIFIED
UNSPECIFIED
Thesis advisor
Sondakh, Oliandes
UNSPECIFIED
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management
Current > Faculty/School - UPH Surabaya > Business School > Management
Depositing User: Rafael Rudy
Date Deposited: 14 Oct 2022 07:11
Last Modified: 14 Oct 2022 07:11
URI: http://repository.uph.edu/id/eprint/50774

Actions (login required)

View Item
View Item