Lianto, Marcel Lucas (2022) Analis pengaruh monetary value, quality of benefits value, status social value, information value, dan preference value terhadap purchase intention pada pengguna shopee. Bachelor thesis, UNIVERSITAS PELITA HARAPAN.
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Abstract
Shopee merupakan e-commerce yang paling sering diingat, digunakan,
dan memiliki nilai transaksi yang paling tinggi selama pandemi Covid-19. Shopee
Apps juga merupakan aplikasi berperingkat pertama di Apps Store dan Play Store
yang memberikan penawaran layanan yang dapat menentukan keinginan
pelanggan untuk berbelanja melalui Shopee. Oleh karena itu, penting bagi Shopee
untuk dapat mengetahui pengaruh consumption value terhadap purchase intention
pengguna Shopee. Consumption value yang dteliti terdiri dari monetary value,
quality of benefits value, status social value, information value, dan preference
value.
Penelitian ini dilakukan dengan jenis penelitian kausal dengan pendekatan
penelitian kuantitatif. Penelitian ini dilakukan terhadap pengguna Shopee yang
berdomisili di Kota Surabaya. Pengumpulan data dilakukan dengan
mendistribusikan kuesioner kepada setiap konsumen. Teknik pengambilan sampel
dilakukan secara snowball sampling. Kemudian teknik analisis yang dilakukan
adalah structural equation modelling (SEM).
Hasil penelitian membuktikan bahwa monetary value, quality of benefits
value, status social value, information value, dan preference value berpengaruh
positif signifikan terhadap purchase intention. Hasil penelitian juga menjelaskan
bahwa diantara kelima aspek dari consumption value, monetary value menjadi
aspek yang perlu diperhatikan utama oleh Shopee untuk dapat meningkatkan
purchase intention pengguna Shopee. / Shopee is the e-commerce that is most often remembered, used, and has
the highest transaction value during the Covid-19 pandemic. Shopee Apps is also
the first ranked application in the Apps Store and Play Store that provides service
offerings that can determine the customer's desire to shop through Shopee.
Therefore, it is important for Shopee to know the effect of consumption value on
the purchase intention of Shopee users. The consumption value studied consists of
monetary value, quality of benefits value, status social value, information value,
and preference value.
This research was conducted with the type of causal research with a
quantitative research approach. This research was conducted on Shopee users who
live in the city of Surabaya. Data collection is done by distributing questionnaires
to each consumer. The sampling technique was carried out by snowball sampling.
Then the analysis technique used is structural equation modeling (SEM).
The results of the study prove that monetary value, quality of benefits
value, status social value, information value, and preference value have a
significant positive effect on purchase intention. The results of the study also
explain that among the five aspects of consumption value, monetary value is the
main aspect that needs to be considered by Shopee to increase the purchase
intention of Shopee users.
Item Type: | Thesis (Bachelor) |
---|---|
Creators: | Creators NIM Email ORCID Lianto, Marcel Lucas 02011190058 marcellucas48@gmail.com UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Ronald, Ronald 0720097804 ronald.suryaputra@uph.edu Thesis advisor Amelia, Amelia 0715128701 amelia.fe@uph.edu |
Uncontrolled Keywords: | monetary value, quality of benefits value; status social value; information value; preference value; purchase intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Management Current > Faculty/School - UPH Surabaya > Business School > Management |
Depositing User: | Users 6036 not found. |
Date Deposited: | 17 Jan 2023 03:45 |
Last Modified: | 17 Jan 2023 03:45 |
URI: | http://repository.uph.edu/id/eprint/52661 |