Tjandradjaja, Sally Juanita (2013) Pengaruh experiential marketing terhadap purchase intention melalui brand awareness dan perceived quality pada konsumen apartemen the via & vue di Surabaya. Masters thesis, Universtitas Pelita Harapan.
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Abstract
Apartemen The Via & Vue menerapkan experiential marketing dengan
menawarkan bahwa apartemen sebagai gaya hidup; one stop living, convenience,
comfortable, dan secure. Apartemen The Via & Vue mampu menarik perhatian
masyarakat untuk melakukan pembelian di antara banyaknya produk hunian yang ada.
Untuk mengetahui pengaruh experiential marketing terhadap purchase intention
konsumen melalui brand awareness dan perceived quality maka dilakukan penelitian
ini. Pengumpulan data dilakukan dengan menyebar kuesioner kepada responden
dengan populasi masyarakat Surabaya yang mempunyai pengalaman dengan Ciputra
Group dan sampelnya adalah konsumen Ciputra Group yang mengetahui informasi
tentang apartemen The Via & Vue. Jumlah sampel penelitian ini ada 220 reponden
yang kemudian dianalisis dengan menggunakan alat analisis Structural Equation
Modelling (SEM) dengan bantuan program AMOS 20.
Dari hasil penelitian ditemukan bahwa experiential marketing berpengaruh
terhadap brand awareness, brand awareness berpengaruh terhadap perceived quality,
brand awareness berpengaruh terhadap purchase intention, dan perceived quality
berpengaruh terhadap purchase intention. Selain itu ditemukan bahwa perceived
quality memberikan efek tidak langsung terbesar pada brand awareness terhadap
purchase intention. Disarankan perusahaan memperhatikan tingkat brand awareness
di mata konsumen karena brand awareness yang tinggi dapat menstabilkan persepsi
kualitas konsumen. Perceived quality yang tinggi akan memberikan alasan yang lebih
bagi konsumen untuk membuat purchase decision sehingga purchase intention
meningkat / Experiential marketing strategy of Via & Vue apartment offered apartment as a
lifestyle that brings elements of one stop living, convenience, comfortable, and secure.
Via & Vue apartment able to attract the attention of public to do a purchase among
other apartment offers. This research aimed to determine the effect of experiential
marketing on purchase intention of consumers through brand awareness and the
perceived quality. To collect data, questionnaires were given to respondents. The
population was people of Surabaya which have experience with Ciputra Group and
the sample was consumers of Ciputra Group which know the information of Via &
Vue apartments. 220 repondents were taken as sample of research and Structural
Equation Modelling (SEM) employed as data analysis technique with AMOS 20 as the
program tool.
The analysis results revealed the positive and significant effect of experiential
marketing on brand awareness, brand awareness on perceived quality, brand
awareness on purchase intention, and perceived quality on purchase intention.
Furthermore this research also found that perceived quality gave the biggest indirect
effect on purchase intention through brand awareness. This research suggested
companies notice their brand awareness level in consumer society because high
brand awareness can stabilize consumer perceived quality. High perceived quality
will give more reasons for consumers to make a purchase decision therefore their
purchase intention will increase
Item Type: | Thesis (Masters) |
---|---|
Creators: | Creators NIM Email ORCID Tjandradjaja, Sally Juanita NIM90120110021 UNSPECIFIED UNSPECIFIED |
Contributors: | Contribution Contributors NIDN/NIDK Email Thesis advisor Susanti, Christina Esti UNSPECIFIED UNSPECIFIED Thesis advisor Wildan, Alkirom UNSPECIFIED UNSPECIFIED |
Uncontrolled Keywords: | experiential marketing; brand awareness; perceived quality; purchase intention |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | University Subject > Current > Faculty/School - UPH Surabaya > Business School > Master of Management Current > Faculty/School - UPH Surabaya > Business School > Master of Management |
Depositing User: | Rafael Rudy |
Date Deposited: | 10 Mar 2023 04:12 |
Last Modified: | 10 Mar 2023 04:12 |
URI: | http://repository.uph.edu/id/eprint/54934 |